Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. A professional person always ready to learn more and work in diverse environment.
Work History
2022-12 - Current
CCTV Supervisor- Doha Festival City
Teyseer Security Services Co. W.L.L, Doha, Qatar
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Evaluated employee performance and coached and trained to improve weak areas.
Achieved results by working with staff to meet established targets.
Maintained compliance with company policies, objectives, and communication goals.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Monitored workflow to improve employee time management and increase productivity.
Maintained database systems to track and analyze operational data.
Conducted regular reviews of operations and identified areas for improvement.
Generated reports detailing findings and recommendations.
Gathered, organized and input information into digital database.
2022-10 - 2022-12
Security Project Administrator- Doha Festival City
Teyseer Security Services Co. W.L.L, Doha, Qatar
Delegated assignments based on plans, project needs, and knowledge of individual team members.
Compiled daily field report, detailing all key activities and outlining project progress for stakeholders.
Solved staff complaints in regard to their salaries, ATM, QID.
Was a link between the staff and the management and all concerns from the staff were escalated to the management.
Ushered in new employees and enlightened them on their roles, post assignments and general policies as stipulated by the client.
2017-11 - 2022-09
Security Shift Operator- Qatar gas
Teyseer Security Services Co. W.L.L, Al Khor, Qatar
Prepared on a monthly basis duty roster for 110 staff.
Prepared on a daily basis deployment plan and traffic management plan for smooth operation.
Provided on-the-job training to newly hired workers and team members.
2012-06 - 2014-12
Security Officer
Emrill Services, Dubai, UAE
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Checked and verified photo identification prior to granting facility access.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Conducted regular patrols of key areas to spot and control security concerns.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Reported suspicious activities and persons to law enforcement.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Education
2006-01 - 2006-03
Certification In Computer : Computer Packages
Computer Fundamental Institute - Nairobi, Kenya
2006-05 - 2008-11
Diploma : Purchasing, Procurement, And Contracts Management
Railways Training Institute - Nairobi, Kenya
2012-09 - 2012-09
International Award For Security Personnel : Security And Protective Services
Dubai Police Academy - Dubai, UAE
2018-05 - 2018-05
Security General Awareness : Prevention of Drug Risk
Qatar MOI Community Policing Department - Al Khor, Qatar
2023-07 - 2023-07
Security Basic Training (MOI): Security And General Safety
Bright Academy - Doha, Qatar
Accomplishments
Supervised team of 16 staff members.
Supervised team of 30 staff members.
Achieved a promotion through effectively performing security operations.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Achieved employee of the month by completing security operational and administrative tasks with accuracy and efficiency.
Interests
Traveling
Reading
Playing Basketball
Learning
Contact
Address
Doha, Doha 974
Phone
30681225
ady32m@r.postjobfree.com
Skills
Priority management
Strategic planning
Staff Management
Team Building
Operations management
Training and mentoring
Languages
English
Full Professional
.
Jefferson Mwaniki
CCTV Supervisor