Navroza Chaggani

825-***-****

Highly organized and detail-oriented, Administrative Assistant with a proven ability to manage office functions, provide proactive

support to the directors, and facilitate successful project deliverables. Thrives on diverse challenges and maintains

confidentiality, tact, and diplomacy when handling sensitive issue resolution.

• Expert-level user of several software programs, including Excel, Access, MS Project, MS Word, and Outlook.

• High degree of accuracy in data entry, and able to type 35 wpm

• Highly developed sense of organizational ability (time management, priority of tasks, compliance)

• Ability to communicate clearly and effectively with both peers and management

• Stamina and determination required to complete complex tasks at hand

• Availability to work all shifts based on operational needs.

• Calm demeanor with the ability to create a warm, welcoming, and respectful environment.

Relevant Experience

Office Assistant March 6, 2023- Present Scott Springfield Mfg.Inc- Calgary, AB

•Timely processing of vendor invoices and cheque requests.

•Reconcile vendor account statements and past-due balances.

•Research and resolve invoice discrepancies.

•Research and respond to vendor and employee inquiries.

•Contact the Finance Director for resolution of Po- related issues.

•Accurately Manage monthly expense claims for employees, reconciliation of credit cards, and then process

payments.

•Accurately process time and attendance for employees working various shifts, running reports, and submitting

them to the Finance Director.

Marketing Associate March 2021-December 2022 Randstad - Canada Life- Calgary, AB

• Supporting the marketing team in developing promotional strategies and targeted

campaigns.

• Developing sales and marketing presentations for current and prospective clients.

• Communicating with credit lending specialists and planning consultants regarding

incomplete/missing applications, forms, and information requirements.

• Review new applications, supporting forms, and documentation in OneDrive for accuracy and completeness.

Executive Assistant October 2019- March 2020 SM2 Capital Partners- Calgary, AB

• Preparing financial statements, reports, memos, invoices, and other documents.

• Answering telephone calls, relaying messages, and providing information to callers.

• Efficiently filing and retrieving corporate records, documents, and reports.

• Reading and analyzing incoming memos and submissions and distributing them as required.

• Utilizing word processing and Excel spreadsheets.

• Managing calendars, maintaining a record of supplies as well as performing inventory

management.

• Opening, sorting, and distributing incoming faxes, emails, and other correspondence.

• Handling bookkeeping tasks and travel arrangements for Executive Officers.

• Setting up and maintaining manual and computerized information filing systems.

• Set up meetings, arrange travel, absences, and vacancies.

• Typing and proofreading correspondence, forms, and other documents.

Events Coordinator Service Representative April October 2019 Shaw Communications-Calgary, AB

• Managing event requests from interested clients with a responsive and accommodating approach

. • Collaborating with clients to understand their goals, to offer the best fit for their budget and value.

• Building understanding, effectiveness, and efficiency across sales processes.

• Contributing to business learning and strategies by joining the international learning team, attending

networking events, and working with others across the business industry.

Education and Training

Bow Valley College

Micro-Credential Customer Service Excellence November 2022

Worksite Safety Compliance Centre Inc. January 2021 Standard First Aid Certification

Red Cross CPR, AED, and First Aid Certification-Level C (Valid for 3 years)

Randstad, Calgary

Administrative Health and Safety Fund Basic Awareness Training Certificate,

March 2019 Dental Auxiliary Training Centre (DATC), Nassau, New York

Certified Dental Assistant December 2015

Lord Beaverbrook High School

High School Diploma Prior to 2015

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