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Customer Service Data Entry

Location:
Springfield, OH
Posted:
August 20, 2023

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Resume:

PIERRE SAMUEL BERLUS

SUMMARY

Capable Warehouse team member knowledgeable about managing any

routes while providing top-notch customer service to customers. Efficient, well-organized and service-oriented team player focused on keeping customers happy and surpassing sales and support objectives. Experienced in managing paperwork, collecting payments and resolving issues. Focused on maximizing time and cost efficiency of goods used in operations. Effective at maintaining strong working relationships with vendors, customers and team members. Good report writing, recordkeeping and inventory counting abilities.

EXPERIENCE

Picker Packer, 04/2021 - 12/2023

Adeeco - East Springfield, OH

Wharehouse Supervisor, 03/2022 - 01/2023

Anchore - Columbus, Ohio

CONTACT

Address: Springfield, OH 45503

Phone: 561-***-****

Email: ady2z0@r.postjobfree.com

• Fulfilled orders quickly to accomplish challenging daily objectives. SKILLS

• Used handheld scanners to key in data for packages. Picked products from designated locations using various tools and transferred to appropriate areas for further processing.

Worked additional hours and shifts to meet tight deadlines during peak periods.

• Labeled boxes and placed in outbound collection areas. Cleaned and organized aisles, work stations and floors to promote operational productivity.

Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.

Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.

Reviewed packing slips and other documentation to properly box requested items for shipment.

Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.

Worked additional hours and shifts to meet tight deadlines during peak periods.

• Generated warehouse shipping documents, packing lists and invoices.

• Trained staff on material handling processes to reduce shipping times.

• Report preparation

• Vendor relations skills

• ERP requisition management

• Data entry

• Coordination

• Computer skills

Machine Operator, 04/2021 - 12/2022

Addeco Staffing - East Springfield, OH

Logistics Coordinator, 04/2020 - 01/2021

National Security S.A - Port Au Prince, Haiti

Supervised scheduling for freight and package shipments and managed return and transfer procedures.

Established and maintained good relations with customers, vendors and transport companies.

Reconciled daily inventory in warehouse management system for tens of thousands of SKUs.

Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.

• Operated forklifts to fill or empty overhead spaces. Coordinated service and maintenance on delivery trucks, forklifts and other warehouse equipment.

Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.

Prepared machine for production processes by equipping with required tools and parts.

Documented daily production data and submitted accurate time logs to keep management up-to-date.

• Monitored and observed production line to watch for pile-ups and jams. Manipulated controls to set, activate and adjust mechanisms on machinery.

Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.

• Verified production orders prior to starting set-up. Lubricated parts and performed minor maintenance to improve machine function.

Operated forklift to place finished products on skids and transport to warehouse.

Completed written reports of problems and necessary repairs to forward to management and maintenance personnel.

Utilized fastening equipment to fasten, package and stack materials and products.

• Maintained proper chemical inventories.

Started up, shut down and checked water and wastewater treatment processes.

Managed paperwork and necessary information required for client shipments.

Evaluated problematic conditions to resolve issues and optimize service levels.

Collaborated with warehouse and other entities to coordinate physical movement of products between internal sites.

Considered work projections and company targets when forecasting manpower requirements.

Fleet Coordinator, 02/2016 - 03/2020

Unigestion Holding s.a - West Palm Beach, FL

EDUCATION AND TRAINING

Associate of Science, Business Administration And Management, 09/2015 BTI University - Les Cayes

ACCOMPLISHMENTS

CERTIFICATIONS

• Coordinated with freight forwarders to expedite international shipments. Read and interpreted schematics, work orders and reports to identify needed materials and understand instructions.

Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.

Observed strict safety measures and made sure all drivers were equipped with knowledge needed to work safely.

Supervised driver information, including estimated time of arrival and planned time of arrival, which helped in all delivery scheduling.

Identified gaps and opportunities for improvements and implemented corrective action to maintain optimal fleet performance.

Minimized expense spending by procuring entire equipment inventory to ensure optimal cost savings.

Diminished workflow downtime by managing minimum and maximum volume process to meet demand.

Sustained safety protocols, ensuring proper and cost-effective usage of equipment and materials.

Mitigated regulatory risks by monitoring vehicles to ensure operational, state and federal compliance.

Improved delivery of products by reach my daily goal, realizing overall increase in customer satisfaction and cost efficiency.

• Consistently maintained high customer satisfaction ratings. Created highly effective new method that significantly impacted efficiency and improved operations.

• Association for Project Management (APM)



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