JODIE RAMIREZ

Las Vegas, NV ***** 702-***-**** ady2yg@r.postjobfree.com

ADMINISTRATIVE PROFESSIONAL

Dedicated and adaptable Administrative Professional with excellent communication, time management and computer skills. Hardworking demeanor with a proven track record of success in front/back-office operations, administrative support and customer service. SKILLS

Accurate Recordkeeping Efficient and Detail-Oriented Administrative and Office Support Customer Account Management Document and Records Management Online Systems and Programs Fast Learner and very teachable Investment Banking

OFFICE APPLICATIONS

Microsoft Word/Excel 10-Key by Touch Salesforce General Office Electronics QuickBooks Imaging System Knowledge, Docuware, Smart Sheets

EXPERIENCE

Twin Towers Trading Site Management October 2022-Present Accounting Admin Billing Specialist

● Process billing invoices for multiple companies monthly for rent

● Run net sales reports for numerous stores and enter data accurately

● Maintenance of all the demographics and updating database to keep accurate data

● Indexing all invoices into Docuware

● Sort, file, and organize various document types for record retention

● Research delinquent and payment/invoice amount for verification

● Compile financial data and create spreadsheets

● Process orders in database and keep track of shipping to completed status

● Create invoices for incoming PO’s, track and monitor

● Retrieve and provide rent invoice per request from franchisee

● Scan invoice and backup paperwork for monthly processing to upper management Morgan Stanley February 2012 – July 2022

Client Service Associate

Performed routine and scheduled maintenance services.

● Adhered to quality and service standards to support operational goals.

● Navigated multiple computer systems and applications and utilized search tools to find information.

● Processed customer adjustments to maintain financial accounts.

● Gave accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints.

● Build sustainable relationships and trust with customer accounts using open and interactive communication.

● Opened new customer accounts and forwarded paperwork to proper destination.

● Answered phones, processed accounts receivable, generated daily reports. Temple Beth Sholom February 2011 – February 2012

Accounting Assistant

● Processed accounts receivable/payable.

● Cash handling and credit card processing.

● Maintained and updated all information on client accounts.

● Generated aging reports to assure accuracy monthly.

● Researched and assembled information from a variety of sources for the completion of forms and the preparation of reports.

● Invoicing and preparation of payroll.

● Performed complex technical and specialized office support work. EDUCATION AND PROFESSIONAL DEVELOPMENT

Diploma, Medical Billing / Coding, September 2020

Certified QuickBooks Online, March 2022

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