Corinth, TX *****

469-***-**** • ady2vt@r.postjobfree.com

Tasha Hollis-Williams

OBJECTIVE

As a Certified Clinical Medical Assistant, I aim to work in the interest of the organization and its customers to maintain the highest level of care.

EMPLOYMENT

Caring For Women - Lewisville, TX Mar 2022-present

Lead Medical Assistant

Responsible for blood collections for various medical testing

Assist physician in various medical procedures

Perform subcutaneous and intramuscular injections

Trained in completing charting notes on various patients in EMR system

Responsible for urine dip analysis for patient testing

Perform patients vitals accurately and efficiently

Process referral for specialty offices

Accurately process FMLA paperwork for patients

HerKare - Frisco, TX

Medical Assistant Feb 2021-Mar 2022

Responsible for blood collections for various medical testing

Assist physician in various medical procedures

Perform subcutaneous and intramuscular injections

Trained in completing charting notes on various patients in EMR system

Responsible for urine dip analysis for patient testing

Perform patients vitals accurately and efficiently

HMS via US Tech Solutions – Dallas, TX Feb 2020-Dec 2020

Claims Recovery Collector

Responsible for researching claim details and providing support for billing

Verify coverage details with commercial insurance

Research information and use logic to process medical records, itemized bills, and ub04’s

Verify payments for Insurance Claims

Ability to work proficiently with excel

Cardinal Health via Medix – Dallas, TX Oct 2019 – Feb 2020

Care Coordinator

Responsible for handling inbound calls, with ability to determine needs and provide one call resolution

Create and complete accurate referrals and applications and keep updated on policy or procedural changes

Manage workload of inbound faxes in sorting capacities (if applicable)

Investigate and resolve patient/physician inquiries and concerns in a timely manner

Enter detailed information into company proprietary software while conversing via telephone

Place outbound phone calls for patient follow ups, confirmations or to obtain missing information

Mail out appropriate documents to physician offices

Interact with the patient referral sources to process new applicants

Follow up with other internal team members regarding next steps

Communicate with external constituents including physician offices and pharmacies

Ability to identify, document and submit Adverse Events during customer contact or via received documentation

North Texas Eye Center – Lewisville, TX Nov 2017-Oct 2019

Patient Care Representative

Created and maintained computerized record management systems to record and process data.

Maintained accurate records of patient care, condition, progress, and concerns.

Sourced qualified vendors and negotiated contracts.

Performed clerical duties, such as data entry, answering phones and filing.

Managed wide variety of customer service and administrative tasks to resolve patient’s issues quickly.

Trained and educated staff to meet company guidelines, policies, and goals.

Implemented advertising and internal strategies to consistently increase customer base

Filed patient insurance claims and reconciled insurance payments.

Conducted series of pre-test, including OTC and visual field, for all patients.

EDUCATION

Medical Career Training, Bedford, TX 2021

Certified Clinical Medical Assistant

Career Learning Center Rapid City, SD 2007

CERTIFICATIONS HELD

Certified Clinical Medical Assistant – T2C7K6Y4

BLS and Healthcare Provider (CPR and AED) certified

Contact this candidate