Zackary Sullivan

Malden, MA ***** ady2vs@r.postjobfree.com

781-***-****

Self-motivated, dependable professional seeking employment to advance career. Diligent worker and adaptive learner with highly professional demeanor.

Authorized to work in the US for any employer.

Work Experience

Deskside Technician - End User Computing

Allied Digital Services, LLC - Medford, MA November 2021 to September 2022

•Troubleshooted, repaired and resolved problems on end user computing equipment

•Was also required to sometimes help resolve network printer issues

•Worked on-site and remote

•PC/Windows and mobile

•Worked in corporate office location while also traveling to bank branch locations in Medford area when needed

Support Technician

Lynnfield Public Schools - Lynnfield, MA February 2021 to July 2021

•Performed tech support on Chromebooks

•Kept track of inventory on spreadsheets, Google Admin

•Scanned barcodes and service tags

•Performed cable management

•Wired up computer carts

•Engaged with parents and school staff through email and phone

•Processed packages for pickup and delivery

Sauce Boss/Busser

Southern Kin Cookhouse - Somerville, MA June 2016 to August 2018

•Prepared several sauces, jams, and honey butter. Placed on trays for servers to have access to for the guests. Cleaned station and prepared back- up condiments.

•Cleaned tables and served water to guests with a friendly disposition

Maintenance Worker City of Malden - Malden, MA June 2013 to August 2013

•Cleaned high school property, adhering to sanitation and safety protocols

•Maintained recycling policies, procedures, and activities

•Worked independently with minimal supervision and as part of a fast-paced team.

Teacher's Aide

Early Learning Center, City of Malden - Malden, MA June 2012 to August 2012

Assisted pre-school teacher with teaching students, monitored safety of students, helped at recess, lunch and gym activities

Education

Certificate of Completion in Network Systems Specialist/Information Technology Program

Millennium Training Institute - Woburn, MA January 2020 to November 2020

Attended Salem State University - Salem, MA 2014 to 2018

High School Diploma Malden High School - Malden, MA 2011 to 2014

Skills

•IT/tech support (1 year)

•Network Infrastructure

•TCP/IP

•ServiceNow

•VPN

•Network Support

•WAN

•VoIP

•Help Desk

•Microsoft Office

•Google Spreadsheets & Google Admin

•Windows

•iOS

•Cable Management

•Virtualization

•Hyper-V

•Customer Service (1 year)

•DHCP

DNS

Contact this candidate