Ruth A. Langston

ady2u2@r.postjobfree.com

Cincinnati Ohio 45211

513-***-****

PROFESSIONAL SUMMARY

Data Transcriber performs a vital role in the Service’s ability to process thousands of business tax returns each year. In this position I am responsible for examining incoming returns, perfecting them to ensure compliance with the required format and finally processing the return using the systems and applications that I’m trained to operate. This process ultimately converts millions of paper documents, including a variety of taxpayer prepared returns and related schedules, federal tax forms and other taxpayer information to tape.

Proficient in Windows, Microsoft Word, Excel Out-look.

•ADDITIONAL EXPERIENCE

•Popeye’s Louisiana Kitchen

•6225 Glen Way Ave

•Cincinnati Ohio 09/15/2019

•Shift Manager

•

MANAGING DAY TO DAY OPERATIONS- CONTROLS PROFIT LOSS BY FOLLOWING CASH CONTROL/SECURITY PROCEDURES, MAINTAINING INVENTORY, MANAGING LABOR, REVIEWING FINANCIAL REPORTS, AND TAKING APPROPRIATE ACTIONS.

PLANS AND ENSURES THE PROFESSIONAL GROWTH & DEVELOPMENT OF THE MANAGEMENT TEAM AND CREW MEMBERS. WORKS WITH GENERAL MANAGER TO MEET AND EXCEED STORE GOALS. MAINTAINS AN EXCEPTIONAL LEVEL OF CUSTOMER SERVICE

•

KNOWS AND MANAGES COMPLIANCE WITH FEDERAL, STATE, AND LOCAL LABOR LAWS AND ENSURE THE RESTAURANT IS COMPLETING REGULAR SAFETY / CLEANING / OPERATIONS CHECKLISTS TO GUARANTEE GUEST SATISFACTION AND INSPECTION. A PROVEN TRACK RECORD OF INCREASING SALES AND PROFITABILITY. STRONG ORGANIZATIONAL SKILLS WITH DESIRE TO DEVELOP OTHERS.EFFECTIVE COMMUNICATION AND INTERPERSONAL SKILLS. MUST HAVE THE ABILITY TO WORK IN A HIGH VOLUME, FAST-PACED ENVIRONMENT ECHNIQUES IN STRATEGIC PLANNING AND DRIVING SALES.

EXCELLENT CUSTOMER SERVICE STANDARDS

•SAM’S CLUB

•5375 N BEND RD

• CINCINNATI, OH 45247

•FRONT END SUPERVISOR 09-2017 THRU 06-2018

•Responsible

•Maintaining a positive attitude by smiling, greeting and thanking members

•Providing exceptional customer service to members across the club as needed, answering any questions they may have

•Maintaining a clean, neat, and member-ready area

•Communicates and supports membership by providing information on membership types, programs, and benefits to current and prospective members; processing memberships, upgrades, and credit accounts; encouraging membership renewals; participating in sales and marketing events; completing and maintaining marketing recaps and other required documentation; making efforts to meet membership goals; and promoting the value of Sam's Club products and services

•Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns; zoning the area; arranging and organizing merchandise; and identifying shrink and damages

•Provides member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; promoting Sam's Club products and services; providing guidance and support to members regarding member self-service technology; processing member purchases; assisting members with payments according to company policies and procedures for different membership and payment types; assisting members with transactions utilizing belted registers

•Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices

•Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities.

Department of Treasury / IRS, Covington, KY Jan 2001- Jun 2017

Data Entry Clerk / Accounts Receivable Clerk / Accounts Payable

•Review documents for specific requirements for processing.

•Bring documents into compliance with the required format or initiate action to obtain or clarify information not otherwise available. Have good attention to detail, strong data entry skills, and enters information from tax returns into the IRS computer system

•Perform other duties as assigned.

•Volunteer to go Remittance Processing System which is known as RPS another area of Data Conversion. This position is for entering and verifying data from various taxpayer and other source documents and related remittances through the Original Entry (OE) and Key Verification (KV) functions of the Residual Remittance Processing System (RRPS), a part of the Integrated Submission and Remittance Processing (ISRP) system. It is of utmost importance that operators strive to transcribe and verify these payments with accuracy and efficiency. Group payment source documents into categories for maximizing inputs. The Internal Revenue Service receives payments. Tax Returns

•Form 1040ES, Form 1041ES

•Non-scan able vouchers

•Form 4868

•Correspondence, notices, form and levy payments, etc.

•Subsequent payments

•Split or multiple conditions

•Non-Master file payments (currently not used for processing)

•Deposits to the General Fund

•Deposits to the Deposit Fund

•Deposits to the Refund Repayment Fund (currently not used for processing)

•Mail room duties include and responsible for sorting and opening mail, maintaining files and records, and filing tax returns and other documents

Scrip (Service Center Recognition Image Processing) duties include proof reading all data from taxpayer's forms 940's, 941's 945's 1040's etc. enter format numeric and order entry from

•image and correct data taxpayer's social security number date received zip code dollar amount, correct data for accuracy of information of accounts received and payable and to make sure signature is available for processing or enter code for letter to go to taxpayer for signature accuracy of information of accounts receivable and payable. Correcting returns with addresses, missing illegible hand writing and money amounts for accounts receivables and payables.

Accounting Detail Aug 2010 – Dec 2010

Duties: Accomplishments and Related Skills:

•Time-limited appointment or temporary promotion.

•Research invoice issues. Accounting defines the IRS as an agency within the US Treasury, and it encompasses a wide universe of thinking, operations and goals. Our professionals work to design, develop, operate or inspect accounting systems; prescribe accounting standards, policies and requirements; examine, analyze and interpret accounting data, records or reports; and provide accounting or financial management advice and assistance to management. These duties make an IRS accounting position multifaceted, creative, evaluative — and satisfying.

•Perform research and recommend improvements or updates to IRM standards, processes, procedures, policies, systems, and performance measures.

•Assist with records requests.

•Compared bank statements with canceled checks and reported problems or irregularities.

•Match statements with batches of canceled checks.

•Processed accounts payable vouchers and check requests.

•Prepare customer billing statements and collection letters.

•Answer customer inquiries about errors.

•Enter information into Accounts payable system invoices, returns credit memos check.

•Receives faxes off fax machines for taxpayer’s requests for information for tax forms information tax liens, students loans etc.

Lead Data Transcriber Detail March 2007 Aug 2007

Duties: Accomplishments and Related Skills:

•Time-limited appointment or temporary promotion.

Distributes, balances, monitors and reports on workloads in accordance with internal revenue standards and or established work flow or job specifications.

Amends or rejects work not meeting established standards and refers to supervisor any problems on meeting performance standards.

Maintains current knowledge of procedures, policies and directives; answers questions; and provides both classroom and OJT instruction to employees.

Resolves simple informal complaints, refers others to supervisor; reports on performance, progress and training needs of employees and on disciplinary problems.

Performs administrative duties in the absence of the manager

Help

•Pull carts of work for employees to input by due date. Prepare documents for use and storage.

•Perform research and recommend improvements or updates to IRM standards, processes, procedures, policies, systems, and performance measures.

•Perform other duties as assigned.

•Research status of accounts refunds and accounts payable.

•Interact and explain new pen and ink changes for quality alerts.

•Attend eight o’clock meeting if manager not present.

•Have meeting with team about manager meeting follow-up production.

•Answer telephone.

• Take number account for production status how many needed for daily goal.

•Input entry related to individual team production.

•Input time sheets.

•Input attendance record gives copy to manager for daily log.

•Give out quality alerts.

•Key verifies all work out for today’s production.

•Provide end of day production sheet, and forward a copy to head manager to show all accounts processed for daily goal.

•Perform cash remittance receipts and send to document perfection to send out to other parts of Data Conversion to process accounts receivables and payables.

•Trained employees on work procedure.

•Evaluated employee job performance.

•Explained work procedures and company policies to staff.

•Ensured policies and procedures were followed.

•Scheduled staff.

•Monitored and order office supplies.

•Prepared inventory control reports.

•Lead and managed production team.

•Ensured production goals were met.

•Maintained office records.

•Provided status updates of office activities to senior management

•Prepared reports.

EDUCATION

Major: Computerized Accounting

Southwestern College of Business

Cincinnati, OH,

06/1995 Diploma

Major: OWE

Minor: Ohio Work Experience

Withrow High School

Job Related Training

Internal Revenue Manual training, Jan 2001- 2017

Additional Information: Five year award, Ten years award, Fifteen year award, Certificate of appreciation 2009, Certificate of Appreciation 2010, I AM ENGAGED AWARD 2010

Contact this candidate