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Service Technician Technical Support

Location:
St. Louis, MO, 63169
Posted:
August 20, 2023

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Resume:

Frederick D Butcher

Florissant, MO 314-***-**** ady2th@r.postjobfree.com LinkedIn

Technician & Independent Contractor Installer

Proactive, diligent, versatile, and innovative field professional showcasing experience spanning cabling, hardware deployment, and customer education with a proven track record driving team efficiency, client satisfaction, and project completion. Envisions opportunities for organizational growth & triggers change while championing quality, efficiency, and safety. Precise and concise communicator & listener, collaborator, and leader, spearheading diverse experts/ teams toward accelerated progress, tangible results, and rapid business value.

SKILLS

Technological Proficiency

Technical Support

Equipment Maintenance

Cabling Expertise

Project Timeline Maintenance

Customer Education

Hardware Deployment

Structural Modification

Analog and Digital Signal Testing

Blueprint Interpretation

Cable and Wire Management

Phone Service Restoration

Safety Compliance

Reporting and Documentation

Service Call Management

PROFESSIONAL EXPERIENCE

IWIRE COMMUNICATIONS LLC ST. LOUIS, MO JANUARY 2015 - PRESENT

Owner Technician Independent Contractor

As a trusted provider of top-tier tech solutions, IWire ensures seamless connectivity. Technicians fuel this mission by delivering exemplary installation, configuration, and support.

Technical Operations: Fueled technological proficiency by executing top-tier installations, configuration, and service of audio, video, and data systems. Fostered transformative client experiences through custom and commercial assignments.

Cabling Expertise: Cultivated high-performance telecommunication landscapes by mastering the intricacies of cabling, including wire pulling, termination, and establishing secure demark extensions for renowned providers such as Verizon and AT&T.

Hardware Deployment: Steered the implementation of integral network hardware like IDF MDF racks, switches, routers, servers, access points, POS systems, and bridge antennas, invigorating digital infrastructure and business operations.

Blueprint Interpretation: Ensured precise installations by adeptly reading and interpreting blueprints, schematics, and diagrams, maintaining rigorous attention to detail and an unwavering commitment to quality.

Safety Compliance: Embraced stringent safety standards and protocols to create an environment conducive to optimal productivity, fortifying team welfare and minimizing operational risks.

Technical Support: Backstopped fellow technicians by lending expertise to equipment maintenance and repair tasks, notably in testing fiber optics cutovers, test and turn up, reinforcing team cohesion and driving collective success.

CUI CONSTRUCTION ST. LOUIS, MO MAY 2010 – DECEMBER 2014

Service Technician Independent Contractor

CUI Construction streamlines infrastructural enhancements through expert electrical installations. Service Technicians materialize this vision by impeccably executing cabling and wiring projects.

Blueprint Comprehension: Expertly interpreted complex blueprints of electrical layouts and building plans, executing meticulous installations to enhance the structural integrity and functionality of commercial and residential spaces.

Cabling Systems: Installed robust cable support systems and prepared workstation outlets, diligently maintaining project timelines, and demonstrating a keen eye for detail to ensure flawless execution.

Structural Modification: Skillfully drilled holes for wiring in wall studs, joists, ceilings, and floors, integrating sound technical abilities with unwavering respect for structural integrity to avoid detrimental impact.

Cable and Wire Management: Precisely positioned and terminated cables, wires, and strapping, embodying a deep commitment to uphold industry standards and client specifications to achieve perfect alignment with project objectives.

Cable Routing: Guided cables through access holes, roof spaces, and cavity walls with utmost precision, safeguarding building integrity, optimizing space utilization, and ensuring seamless integration of technological systems.

Reporting and Documentation: Upheld stringent data accuracy through detailed logging and reporting, adhering to established policies and procedures, reinforcing the transparency, and robustness of operational outcomes.

EARLIER EXPERIENCE

CAVOI COMMUNICATIONS ST. LOUIS, MO. APRIL 2006 - APRIL 2010

Service Technician & Contractor

Cavoi Communications is committed to fostering technological connectivity through quality service. Service Technicians fortify this goal by performing installations, servicing, and client education.

VOLT COMMUNICATIONS ST. LOUIS, MO NOVEMBER 2004 - MARCH 2006

Installer Technician

Volt Communications champions reliable residential and commercial communication systems. Technicians bolster this mission through dedicated installation, repair, and phone service restoration.

EDUCATION & PROFESSIONAL DEVELOPMENT

High School Diploma East St. Louis High School East St Louis, IL 1988

IT SKILLS

Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

LANGUAGES

English

References Available Upon Request



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