JENNIFER FONTAINE

**** ********** ***, **** ****, CA, 91737

Phone: 702-***-****

Email: ady2sg@r.postjobfree.com

SKILLS:

• Extremely organized, attentive & process-oriented

• Collaborative team player & excellent communicator

• Thrives and excels at seamlessly adapting in a dynamic, fast-paced environment.

• Experienced scheduler & logistics collaborator to executives with varying time zones & regular changes.

• Quality results under no supervision

• Proficient coordinator of virtual meetings via GoToMeeting, Google Hangouts, Zoom, etc.

• Understands importance of effective execution and adheres to a high level of integrity & strong work ethic.

• Personable personality bringing positive attitude

• Skillful use of Google calendaring & office tools in Microsoft & Google platforms, and presentation creation.

EXPERIENCE:

Klarity Clinic of Southern CA, Remote Personal Executive Assistant, Oct 2021 – Present

• Remote personal assistant to owner of Klarity Clinic of Southern California in Upland, CA

• Calls to medical centers for new patients in order to collect medical records for treatment, updating database as needed

• Critical role in assisting with business development, company processes, and website development, from vendor selection, to design, campaign creation, and coordinating meetings

• Clear and consistent communication with owner, including calendar updates, patient requests and patient follow-up

• Logistical coordination during growth and purchase of new location, including selection, remodel, build-out and marketing efforts ClearChoice Dental Implants, Southern CA Patient Education Consultant, Sept 2019 –Oct 2021

• Initial face to face contact for any potential patients to ClearChoice, facilitating the introduction as well as the discussion regarding each patient’s dental condition and desired result.

• Calendar administrator for all meetings/calls with consults, utilizing a variety of tools depending on participant’s capability level, from phone call to virtual meeting via Google Meet, Zoom or Facetime.

• Educated patients of all aspects of treatment, detailing entire process from initial exam to funding treatment.

• Responsible for patient care and relations during treatment as a liaison between patient and clinical staff, fielding calls, answering any questions, and always easily accessible.

• Developed strong relationships with dentists and senior management, regularly collaborating on new initiatives and process improvements throughout the organization to increase efficacy.

• Demonstrated keen ability to easily adapt to change with frequent travel to new locations, clinical staff, varying center processes. Capital One, Rancho Cucamonga, CA Administrative Marketing Representative, March 2011 – Aug 2019

• Marketing Administrator for Capital One’s Small Business Credit Card Tradeshow Division, essential for the successful execution of our Small Business department’s involvement with the tradeshow division.

• Responsible for all business expense data entries at 70 wpm; team email correspondences; preparing and distributing agendas, organizing legal documents, and drafting letter templates via Dropbox and Google Docs.

• Liaison to convention center staff and internal team coordinating all logistics - scheduling attendance, travel arrangements, supply orders, marketing material distribution, ensuring functionality of Wi-Fi, sales tracking, booth set-up, and final report summaries.

• Booked and coordinated all evening and customer appreciation special events and entertainment.

• Conducted on-site visits to convention venues for potential participation in future tradeshows, evaluating booth(s) location(s) for traffic & vicinity to surrounding vendors or industry partners to optimize ROI.

• Maintained constant communication with directors and management to provide firsthand feedback and make recommendations in an effort to improve upon processes and implement new strategies during future shows. NationWorks, Inc., Newport Beach, CA Executive Administrative Assistant, Aug 2009 – March 2011

• Responsible for answering phones, data entry, supply orders, providing company information to clients, and utilizing Microsoft Office Suite (Word, Excel, PowerPoint,Outlook) as well as Adobe.

• Coordinated owner’s travel, booked flights & hotels, prepared daily schedule & meeting itineraries during travel, and ordered necessary passports to make deadlines for travel.

• Took meeting notes, created and updated contracts, and conducted industry specific social media research.

• Ordered office supplies via Staples account and managed all mail deliveries.

• Responsible for collecting client payments and communicating with outstanding accounts.

• Maintained contact databases, marketing materials, organized and filed new client profiles. EDUCATION:

• UCSD, Bachelor of Arts, Communications

• UCSD Marketing Extension Continued Education

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