KATHREEN OSIT BASALLO

PROFILE

To seek and maintain full-time position that

offers professional challenges utilizing

interpersonal skills, excellent time

management and problem-solving skills.

Organized and dependable candidate

successful at managing multiple priorities

with a positive attitude. Willingness to take

on added responsibilities to meet team

goals and contribute to the establishment’s

long-term success.

CONTACT

PHONE:

+971*********

LINKEDIN:

linkedin.com/in/ady2oe@r.postjobfree.com

EMAIL:

ady2oe@r.postjobfree.com

CERTIFICATES

Customer Service Excellence - (12/2021)

Medical Coding - (11/2021)

Customer Service - (02/2020)

Basic Arabic - (07/2019)

Social Media and Marketing - (07/2016)

LICENSE

UAE DRIVERS LICENSE

ISSUED: 27/10/2021

EXPIRY: 26/10/2023

LANGUAGES

English

Professional Working Proficiency

Tagalog

Native or Bilingual Proficiency

Basic Arabic

Limited Working Proficiency

WORK EXPERIENCE

COUNTER SALES EXECUTIVE

AL MASAOOD LLC

06/2021 - Present, ABUDHABI UAE

Invoicing, quotation, delivery notes for walk-in customers and follow up the client of their outstanding payments through email or telephone call.

Demonstrate a variety of mathematics such as cash handling, managing deposit and executing the orders of the customer and follow up their orders to prevent delay and frustration.

Answer customer inquiries via telephone calls or walk-in customers, coordinating with other staff in the office and replying to emails.

Directed sales support staff in administrative tasks to ensure smooth operations.

Track the daily sold products and re-ordering from the warehouse.

Coordinated with parts department to determine availability of necessary components.

Ordering monthly consumable products such as office supplies. WORKSHOP SERVICE ADVISOR

AL MASAOOD LLC

04/2018 - 06/2021, ABUDHABI UAE

Pleasantly greeted customers and asked open-ended questions to better determine needs.

Suggested add-on services that would be helpful to customers and improve bottom line.

Briefed customers regarding warranty protections, potential cost savings and benefits of trading in versus fixing cars to guide decision-making.

Coordinated with parts department to determine availability of necessary components.

Assign orders or jobs to the technician as per skill metric. HOUSE KEEPING ATTENDANT

SERCO MIDLLE EAST LLC

10/2015 – 10/2018, HEALTHPOINT HOSPITAL MUBADALLA UAE

Ensure that all facilities and area are well clean and sanitize.

Assist the patient/client as needed.

KEY SKILLS AND CHARACTERISTICS

Administration – Sales Processes

Computer Literate (Microsoft Office - Word, Excel, PowerPoint, Outlook) Knowledgeable in Key loop Drive(Auto line)

Excellent in Customer

Service Hardworking, Passionate Strategic,

Enthusiastic, Self-motivated, Empathetic

EDUCATION

INTERNATIONAL ELECTRONIC AND TECHNICAL INSTITUT

06/2007 - 01/2009, PHILIPPINES

INFORMATION COMMUNICATION AND TECHNOLOGY

PEDRO E. DIAZ HIHG SCHOOL

06/2021 - 03/2005, PHILIPPINE

SECONDARY DIPLOMA

Contact this candidate