Medical Assistant Patient Service
Resume:
Keshia E. Morgan
Lubbock, Texas 79424
Phone:806-***-****
Email: ady2n0@r.postjobfree.com
SUMMARY
Highly motivated individual with over 15 years of experience in both the Healthcare and Childcare career fields. Maintains a strong foundation in daily office processes and procedures. Education courses include Medical Terminology, Accounting, Business, and Office Procedures. Effectively communicates both written and verbally. Knowledgeable in Microsoft Excel, Word, and Power Point, Medical Manager, Centricity, IDX, GPMS and Power chart Physician software.
EDUCATION
Certified Clinical Medical Assistant (CCMA), September 2020
#W9S3J9L8, Leawood, Kansas
Associate in Applied Sciences (A.A.S.), Emphasis Office Technology, May 2005
South Plains College, Levelland, Texas
EMPLOYMENT
Miss Robins Day School
Office Manager/Director September 2018-March 2019/ March 2020- Current
Responsible for the daily administrative operations to include maintaining the daily work schedule for six employees, accepting and processing child tuition payments, and utilization and maintenance of the childcare software. Additional responsibilities include operation of the multi-line phone system and updating both the classroom rosters and the employee charting system on a daily basis. Supervising employees’ daily activities. Creating and completing the food program.
Texas Tech Health Science Center
Patient Service Specialist March 2019- November 2019
Services Specialist responsible for daily administrative tasks and duties such as verifying patient insurance, processing patients in and out of the medical clinic, and receiving phones calls. Additional duties include updating and verifying patient demographics for the Heath Science Center’s database. Familiar with the EMR system that the Health Science Center utilizes for accomplishing tasks such as message sending and document scanning.
Interventional Pain Center
Medical Assistant July 2017 – January 2018
Primary medical assistant with tasks that included the following: taking patient vitals, transcribing notes onto patient charts, medical procedure orders, MRIs, and other medical testing when required. Also provided support to the front office with pre authorizations on medical orders/procedures, and other receptionist duties such as answering phones and engaging patients as they enter the facility.
Lubbock Dermatology
Insurance Clerk December 2016 - March 2017
Provided daily patient service support to the Dermatology Clinic with responsibilities such as verification of patient’s insurance benefits and appointment scheduling. Additional duties included answering phone calls received into the Clinic on a daily basis.
UMC Health System Physicians
Patient Service Representative July 2016 - November 2016
Provided administrative support to the Urgent Care Clinic with responsibilities such as opening the office, checking patients into the clinic, updating, and verifying patient demographics for the UMC health System’s database, and verifying insurance benefits. Additional duties including receiving calls on a multi phone line system and giving patients their respective summary of their visit.
Texas Tech Health Science Center
Medical Transcriptionist May 2011- August 2011
Provided support to the Heath Science Center’s Health.edu website by transcribing manuscripts for medical and nursing students.
Texas Tech Health Science Center
Patient Service Specialist November 2010 – May 2011
Provided support to the Family Medicine Department with daily administrative duties and responsibilities such as scanning and updating patient information, processing patients in and out of the clinic, receiving phone calls on a multi-line phone system, and appointment scheduling/updating.
Texas Tech Health Science Center
Senior Business Associate, IT Dept. June 2010- November 2010
Provided administrative support to the Chief Informational Officer and Executive Assistant with daily roles and responsibilities such as office opening, receiving phone calls, checking messages, and synchronization of weekly and monthly calendar events. Also responsible for Organizing the annual State Employee Charitable Campaign (SECC) for the IT Department.
REFERENCES
Nisha Wilkins, Business Owner/Mobile Medical
3602 24th Street
Lubbock, TX 79407
Sandra Graves, Teacher
212 CR133
Muleshoe, TX 79347
Mary Vasquez, Senior Patient Service Specialist
3601 4th Street
MS 9911
Lubbock, TX 79430
(806) 743- 2757
Molly Gonzales, Assistant Director
2406 20th Street
Lubbock, Texas 79416
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