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Supply Chain Customer Service

Location:

Kampala, Uganda

Posted:

August 20, 2023

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Date

Name and address of employer

Occupation and position held

Main activities and

responsibilities

Komoli Charles Mbayo

C/O P.O. Box 102, Entebbe, Uganda

+256-***-******

ady2ke@r.postjobfree.com

Ugandan

Male

I am a member of the institute of procurement professionals of Uganda (IPPU) and a member of the chartered institute of logistics and transport (CILT) UK; I have both the education and experience specific to logistics, transport, supply chain and procurement. I have accumulated over 8( Eight) years of practical experience in logistics, Customs Operations, supply chain, shipping, transport, procurement, finance and customer related service making me a dynamic person, mature and able to serve in various situations. I have thus the will with so much flexibility and potential to adopt to new challenges and commitments to serving clients. My work experience includes working with the public through a range of customer service roles in the

banking,Education, logistics and Oil & Gas Industry. Aug 2022 To Current

Ministry of Agriculture, Animal Industry and Fisheries. Logistics and Inventory Officer

Manage and control the movement of all planting

materials, fertilizers and other inputs used in oil palm production.

Ensure that adequate stock is available at all times according to the program’s requirements.

Plan, control and register the distribution of all inputs to small holder farmers

Ensure that all stock is safe and secure at all times

Maintain inventory & stock register/bin cards

Maintain and update procurement and asset registers regularly

Conduct daily inventory control of all items in stock

Provide quarterly item forecasts and estimates

Administer the operations of a store, receive, identify and verify goods and provide information to and assists staff.

Organize and manage activities of the contracts

committee/services cost panel

Maintain contacts of suppliers or searches of catalogues to determine price and additional details concerning new items.

Date

Name and address of employer

Occupation and position held

Main activities and

responsibilities

Manage the suppliers of goods and services to the Hub office, including transporters as necessary

According to requirements and established procedures, ensure fertilizer stock is arranged in a safe and secure manner and in line with human health safety policies and procedures.

Feb 2021 To Feb 2022

Mota-Engil Africa

Procurement Officer

Coordinates all activities related to procurement of commodities (Construction materials, PPEs, Spare parts, stationary) and/ or services beginning with intent to purchase through delivery.

Analyses the requirements of the commodities, including preliminary specifications, preferred suppliers and date commodities are required.

Assist efficiently the CIKNBP and Tilenga Drilling & Wells team in timely issuance of Contract Formalization Orders

(CFOs).

Solicits and evaluates proposals for the requested commodity /service for the Capacity Improvement of the Kampala Northern Bypass (CIKNB) Project/ Organization.

Management of Purchase Requisitions (PRs) for Materials coming from Drilling team up to the Purchase Order (PO) issuance according to Company procedure and ethics

(Internal procedures, Hygiene Safety Environment and Quality, Compliance.

Investigates and interviews potential suppliers to determine if they meet the specified requirements.

Advises team members and management on the

appropriate suppliers to be used.

Negotiates the lowest possible cost for the commodity balanced against the optimum quality and schedule

needs.

Liaises with the cost centre on the requirements of the organization.

Perform all the SAP processes from requisition approval to creation of Local Purchase Orders (LPOs) to suppliers.

Implements purchase contracts that comply with

company and government regulations.

Ensure that the commodity is delivered on schedule, at the negotiated price, and meets the quality standards of the company.

Maintains timely control of orders, amendments, shipping notices, and other documents to ensure accurate

retention of record.

Coordinates appropriate methods needed to distribute commodity and/ or service in a cost-effective manner. Date

Name and address of employer

Occupation and position held

Main activities and

responsibilities

Date

Name and address of employer

Occupation and Position held

Main activities and

responsibility

May 2018 To Jan 2021

Abundance Logistics Ltd

Logistics Officer

Carry out monthly review/reconciliation of bond utilization and ensure that ALL operates under valid bonds at all times.

Review all invoices for customs declaration purposes and approve tax worksheets provided by the tax agents to ensure correct taxes are paid, correct HS codes are used and correct declarations are made.

Market the company services to the potential importers and exporters.

Facilitate the processing of Certificates of Origins for export products

Carry out research for the company on all import and export laws and procedures and maintain knowledge on all tariffs and licenses.

Carry out a review and reconciliation of exports on ASCYUDA and SAP on a monthly basis

Establish good relationships with other freight players and revenue authority.

Proactively manage relationships with revenue authorities on all customs matters

Expeditiously handle all Imports and Exports customs clearances and release. Included(but not limited to) documentation, customs declaration, verification in collaboration with URA customs and other government authorities like UNBS, NDA,MOH,CAA etc and closely follow up and passing of customs entries.

Closely monitor all customs related matters to ensure due diligence and full compliance. In other words supposed to be up to date with all customs operations and new

procedures/regulations and update the company

accordingly.

Store and file all documents pertaining to particular transactions of customs.

Frequently train staff on the new customs procedures.

Capture Data into the ASYCUDA World+++

August 2015 To March 2018

Bridge International Academies

Operations/Procurement Officer

Procurement and Logistics

Ensured all procurement of goods and services are in line with BIA and donor policies and procedures.

Prepared the procurement plan.

Prepared bidding/tendering documents.

Participated in the bidding and evaluation process.

Carried out pre-contract negotiations.

Prepared and ensured that approved contract

documents were in accordance with the project policies.

Established a detailed procurement programme plan to determine appropriate specifications of required items, according to established guidelines and procedures and in coordination with Supply Management Service (SMS) at Headquarters

Liaised and kept close contacts with BIAs’ implementing partners involved in programme implementation and

assisted them in all matters pertaining to logistics and procurement.

Coordinated the transport/Distribution of Learner materials to sites (Schools).

Processed immigration instruments for all expatriates and foreign visitors and provided related advice.

Timely managed and updated all logistics reports and information as required by the organization.

Ensured asset management is in line with corporate financial and administrative procedures.

Managed contracts/agreements with vendors e.g clearing agents, insurance providers, Food suppliers, Stationary suppliers, contractors etc.

Ensured maintenance of offices, utilities and other properties, coordinate repairs and ensure arrangements for official functions.

Inventory management

Kept an inventory list of equipment, assets and means of transport and the relevant contracts and leases.

Ensured efficient inventory management system was in place and that all procured items are accounted for and quality/quantity controlled in stock reports and assets inventory management system. Assessed and organized logistics in terms of transport requirements, receipt, handling, and storage, preparation of GRN and distribution of items and established proper warehousing and

recording systems including assets.

Devised methods of stock control, closely monitored warehousing management, and regularly submitted

situation reports on stocks, equipment and

prepositioned goods.

Date

Name and address of

employer

Occupation and Position held

Main activities and

responsibilities

Fleet management across the country to ensure safe and reliable transport for all Schools, including monitoring of transport reports, vehicle servicing plans in a cost effective manner.

Actively monitored and kept records of vehicle

fleet/motorcycles/generators fuel consumption through weekly reports.

Supervision and management.

Oversaw conduct of the logistics department and

effective supervision of the drivers, administrative assistants and field operation officers.

Monitored the construction of Schools, tenders and construction processes to ensure effective use of labor and materials

Compiled and achieved ad-hoc reports on observations concerning staff conduct/performance and use of

organization’s assets, and monthly reports on fuel, inventory and equipment maintenance/repair and on

stock reports.

Carried out regular trips to Schools to ensure that materials forwarded to project’s Cost Centres have been received and properly accounted for at their destinations, and in case of loss or damage, follow up with clearing agents, shipping and insurance companies in liaison with SMS.

Organized and encouraged teamwork within the

workforce to ensure set productivity targets are met.

Participated in the Recruitment of Staff.

Security.

Coordinated all security related information with staff and

Provided briefs to all foreign visitors to Uganda on all relevant security information for their own safety.

Ensured there is up-to-date duty schedule for security guards at Schools and conducted regular checks on

performance.

March 2013 To July 31 2015

Concern World Wide Uganda(INGO)

Logistics Officer

Procurement/Logistics

Implemented effective procurement/logistics planning that aimed at a reliable and effective supply chain within the programme.

Managed all contract award processes for services and Date

Name and address of employer

Occupation or position held

Main activities and

responsibilities

goods and ensure full compliance with Concern World Wide’s procurement procedures.

Ensured all procurements were carried out in accordance with procedures defined in the Procurement policy.

Conducted regular due diligence checks on suppliers to ensure no conflict of interest exists.

Ensured that the procurement team maintained up-to- date procurement tracker, keeping internal stakeholders updated with the statuses on weekly basis.

Carried out internal checks on quality of goods and services the Organisation procures as well as

documentation, ensuring adequate controls related to procurement and stock management are implemented.

Ensured accurate Master assets/inventory register was maintained and semi-annual verification of assets was conducted.

Ensure all assets/inventory are tagged upon acquisition.

Ensured all assets were used for organization purpose only and properly accounted for.

Provided close oversight management of the vehicle fleet, including safety, maintenance, fuel and management of drivers.

Ensured compliance with Standard Operating Procedures for vehicles, staff safety and organization properties.

Expeditiously handled all customs clearances and release.

Carried out physical verification/ stock counts

Prepared weekly and monthly operations reports.

May 2011-Feb 2013

Hardware World Ltd

Po Box 3074, Kampala

Transport Officer

Prepared sectional requisitions in form of fleet requirements.

Monitored vehicles and trailers including outsourced fleet keeping them fit and serviceable and in line with the current road legislations.

Coordinated fuel and motored Spare parts supplies and procurements.

Carried out driving license and qualification checks of the drivers

Participated in Recruitment and performance evaluation of company drivers.

Maintained status reports on the fleet.

Recommended to management of disciplinary action where required for failing to operate within the set safety guidelines.

Prepared Budget for Transport and Logistics section.

Assisted in planning of Transport Routes, pick-ups and schedules.

Monitored motor vehicle movements on GPS.

Compiled and submit Daily status report regarding state Date

Name and address of employer

Occupation or position held

Main activities and

responsibilities

Date

Name and address of employer

Occupation or position held

Main activities and

responsibilities

Date

Name and address of employer

Occupation or position held

Main activities and

responsibilities

and condition of vehicles and trailers.

Maintained records of all driver defect reports, all safety inspections, routine maintenance and repairs to vehicles and or trailers.

Ensured adequate space is available for in-coming consignments/inventory.

March 2009 —April 2011

Topline investments Ltd

P.o. Box 3074 Kampala

Finance Officer

Procurement of all company goods, services and

construction materials while ensuring that the company realizes maximum value for money.

Prepared payments for goods and services procured.

Prepared and followed up requisitions for driver’s allowances and salaries.

Prepared opening vouchers and cheques including a list of payments for approval.

Updated all loan ledgers both system and manual daily.

Produced monthly business and bank reconciliation reports by 5th day of every month.

Nov 2004-Feb 2009.

Global Trust Bank

Banking Officer- Marketing

Researched and reported on external business

opportunities.

Identified customers, Understanding current and potential customer.

Managed customer journey (customer relationship

management).

Developed the marketing strategy and plan.

Deposit mobilization.

Making customer focused decisions.

Wilting of daily and monthly reports.

Feb 200-Oct 2004

Commercial Microfinance Ltd

Customer Service Officer/Teller

Served as a cashier.

Receive, Record cheques and forward them for clearing.

Attended to customer inquiries.

Issued passbooks to customer as well charging a fee on them.

Maintained accounts opened and closed register.

Marketed all company products i.e. savings, current and loan products.

Date

Name and address of employer

Occupation or position held

Main activities and

responsibilities

Education and Training

Period