WILLIAM CLARIDGE

360-***-**** (cell) / ady2ft@r.postjobfree.com

**** **** *** **/ *********, TN / 37312

1. Skills Summary

Dynamic Quality Assurance Professional with 30+ years experience supporting the automotive industry. A true prob- lem solver with extensive experience in leading QA teams and achieving the highest standards of quality results. Certified, Six Sigma Black Belt, Quality Auditor, and Quality Inspector and Continuous Improvement Champion. An excellent facilitator, mentor, and hands-on leader working with teams and stakeholders. Exceptional facilitation and team building skills. 2. Technical Qualifications

• Tier 1 and 2 suppliers for Automotive Suppliers, Special Needs Development

• Exceptional knowledge of materials (steel, plastic & rubber)

• Practical knowledge of automotive industry standards; HES, TQM, ASTM, JIS,JIT, GMES & TES, Lean Manu- facturing

• Superior credentials operating in FMEA, APQP, Control Plans, GD&T, ISO/TS 16949:2009

• Conduct internal and external process and product audits for existing and new suppliers

• Produce and maintain supplier manual and provide extensive training to the suppliers

• Hands-on knowledge of welding, stamping, machining, painting, heat treating, plating, hydro-forming and as- sembling

• Experienced with Ford Motor manufacturing and assembly 8+ years with BIW

• Trained in the Toyota Production System in Toyota City, Japan

• Studies Qualitative Analysis in person with Dr. Joseph Juran / Quality QualityAuthor

• Subject matter expert on OEM - Original Equipment Manufacturer

• Establish effective quality control and safety programs, encouraging proactive participation across the manufac- turing floor

• Track record devising, evaluating, and implementing continuous process improvements to minimize waste and reduce costs while maximizing quality and yield through TPS

• Worked with General Motors/ Chrysler/ Boeing/ Airbus/ - finished and raw materials

• Generates material and tubes specifications, measurement and part validation testing specifications

• Proficient in Microsoft Office Suite (Excel, Word, Power Point) and Statistics (statistical software) Operations / Experience

• Lean Manufacturing

• Regulatory Compliance

• P&L Accountability

• Just-In Time (JIT) Production

• Total Quality Management

(TQM)

• Policy/ Procedure development

• Team Building & Training

• Resource Allocation

• Cost Reduction/Avoidance

Quality Skills / Highly Proficient

• In Plant Receiving Inspection

Quality

• Vendor Offsite Supplier Quality

• Manufacturing Process Quality

• Supplier Validation / Qualifica-

tion

• Quality Resident Engineering

• Tooling Quality

• Quality Database Systems

• Process Control Quality Experi-

ence

• Creating SOP Training

• Quality Management Experi-

ence

• Shop Floor Process Quality

• Quality Training Experience

• Production Quality experience

• Internal / External Quality Au-

dits

• Setting Up Quality Systems

• Component Design Review

• ISIR Submissions

• Statistical Investigations

• Investigating Customer Com-

plaints

• TS16949 / AS9100 / ISO9001

• ISO Auditing

• Performing TS Audits

• Leading Kaizen Events

• Leading Six Sigma Teams

• Toyota Production Systems

• Ford Q1/ Chrysler EBSC / GM

QSB+

3. Work Experience

MUELLER WATER PRODUCTS, Inc

Quality Manager Cleveland, TN, 2022 - present

Senior Quality Manager responsible for demonstrating tools, techniques and processes to implement and maintain world-class quality management practices to support production of next generation water infrastructure products. These products are critical to providing clean and safe drinking water to communities across North America. Manu- facturing methods include foundry, machining, powder coating, assembly and other external processes. Responsible for quality management of all internal processes and purchased components used to manufacture our state-of-the-art iron gate valves. This includes working with and supporting the Quality Team to maintain and continuously improve the effectiveness of Mueller's Quality Management System. Reporting directly to the Plant Manager and lead a team of Quality Engineers and Technicians. Responsible for the development of supplier systems in the US. Primary Responsibilities

Lead the Quality Team to sustain the plant Quality Management System and develop the QMS in new areas and for new or improved value streams.

Serve as the liaison between the sales organization, end-use customers, manufacturing, and product engi- neering to resolve issues and manage claims.

Developing supplier audit certification through the entire US Lead the team of Quality Engineers in problem solving with Lean Six Sigma tools and projects. Manage activities related ISO Certifications, Recertification's, and Non-conformance reviews to ensure Chattanooga Plant’s QMS conformance to ISO 9001:2015 standards. Manage the internal audit function.

Develop and execute corrective action plans.

Support 3rd party audits, witness testing of product and QMS reviews at the Cleveland Plant. Drive standard utilization, maintenance, and continuous improvement of Corrective Action Reporting, tracking, & closure.

Assess and implement the appropriate data analysis, quality system, inspection criteria and procedures to ensure robust manufacturing processes and product conformance. Review and analyze product and material specifications to appropriate standards to ensure regulatory con- formance of finished products.

Interact with supply chain management and vendors to ensure the quality of all purchased parts and materi- als.

Manage the Production Part Approval Process for the Cleveland plant. Lead and manage problem solving to minimize off quality and scrap for all foundry and manufacturing processes.

TOYOTA MOTOR NORTH AMERICA

Senior Operations Production Portland, OR, 1991 - 2021 TPS / Lean Mapping Supply Chain

Senior. Operations Production Manager for TPS / Lean Mapping Supply Chain responsible for pro- viding leadership expertise supervising teams of up to 15 quality engineers, quality inspectors and special- ists, 145 employees supervised in assembly. Additional responsibilities and significant achievements in- clude but not limited to:

Meet daily production goals for example: in 2020 we finished our production goal with 98.9% for the year, in 2019 - 97.3%, in 2018 - 98.3% 2018;

Ensure of complete production in Portland, OR - we met 100% of our production goals of five regions for the last five years;

Support wholesale objectives for all five regions; Ensure correct exertion of TPS in all departments and operations; TMP, 5S, Value Stream Mapping, Continuous Flow, JIT, Kanban, Project Management, Cost Analysis; Create a culture of continual waste reduction; for example: in 2020 I reduced the headcount from 15 to 11 team members (total cost savings of $400K/year) in my department; Partnership with suppliers, distributors, and customers (cross docking, direct Shipping, and third-party lo- gistics)

Supplier Quality Assurance, Senior Engineer Torrance, CA, 1986 - 1991 Senior Engineer responsible for comprehensive evaluations of 250 U. S. Service parts suppliers (looking over 1000 parts and sub assemblies) with TMS standards for Toyota Motor North America; Developed and implemented supplier improvement meeting process; Liaison with suppliers/vendors, manufacturing, purchasing, and engineering statistical analysis and struc- tured problem solving skills;

Assist suppliers of production and service products in promoting constant and smooth work flow; Wrote the first Suppliers Quality Manual for Toyota Motor Sales U.S.A. and developed supplier quality standards improving supplier’s quality systems and processes through mentoring and teaching; First Toyota Supplier Quality Engineer to implement Toyota Products System (TPS) with a U. S. Supplier 1988, with the company: Kustom Fit in Santa Ana, CA which went to U.S. Congress in 1988 Manager of Quality Control - Manufacturing fasteners Mt. Clemens, MI, 1984 - 1985 KENT MOORE CORPORATION, Maynard Division

New position created for establishing, implementing and maintaining quality control programs to ensure quality standards;

Perform capability studies on machinery and investigate failure mode and efforts analysis (FEMA); Machining cold-header and heat treating operations FORD MOTOR CAR Detroit, MI, 1973 - 1984

Production supervisor of assembly and manufacturing. We assembled farm tractors and heavy industrial tractors

4. Education:

• Shaw College - BS - Detroit, MI

• University of Toyota TPS / Lean

Certifications:

• Six Sigma Black Belt

• CQA Certified Quality Auditor

• CQI Certified Quality Inspector

• CCIC Certified Continuous Improvement Champion

• CTC Certified Training Coach for Toyota

Certificates of Achievement:

• Quality Control Management, Michigan State, April 1982

• Machine Capability Studies, Ford Motor Company - Detroit, MI, January 1982

• Parts Analysis Program (SPEAR), General Motors, February 1983

• Statistical Process Control, Ford Motor Company - Detroit, MI, January 1983

• SPC Certificate, Statistical Process Control, General Motors, February 1983

• Toyota Production System, Nummi Plant - Fremont, CA, July 1987

• Toyota Product System, Toyota Truck Plant - Long Beach, CA, April 1987

• Standardize Training, Toyota Motor (TMM) - Georgetown, KY, June 1990/ June 2000

• Toyota Kaizen System, Certificate of Training, Toyota Motor Sales -- Torrance, CA, 1992, 2000, 2001 and 2004

• Trainings certificate Pacific Institute - Torrance, CA, Phase I / II, 1993

• Toyota Production System, Toyota City Hino Plant - Japan, May 1994

• Toyota Lean / Kaizen System, Toyota Wharf Hino Plant - Japan, May 1994

• ISO 14001 Training, Portland, OR, January 2001,

• ISO 18001 Training, Portland, OR, January 2002

• Diversity and Inclusion, University of Toyota, graduated in January 2015

• Languages skills in Dansk (fluent spoken), German (beginner level)

Contact this candidate