Manasa Raghavendra

727-***-**** ady2ew@r.postjobfree.com Tampa, FL

Summary

Accomplished professional having experience dealing with people as a recruiter, relationship/regional manager working with diverse teams and helping achieve business goals.

Successful choreographer in Indian dance forms, helping people to live their passion for dance in events organized by the Tampa Bay Indian community

Core Competencies

Relationship management

Effective Communication

Compassionate & Calm

Enthusiasm for work

Interpersonal skills

Recruiting and Staffing

Stakeholder Management - engage, consult, and influence

Team building & Leadership

Vendor Management

Professional Experience

HelioNext (Avanta Technologies), Tampa Apr 2021 – Mar 2023

SME Medical Records Online (MRO): As part of back office support and transformation services, the role involves working with health care facilities to digitize records from various client location.

Activities included:

Insert patient’s details from scanned PDF into MRO systems from source documents ensuring compliance to time sensitivity of the requests.

Research and obtain further information for incomplete documents. Review for data deficiencies and rectify based on contextual information from the documents.

Generate reports, store completed work in designated locations and print files

Keep information confidential, comply with data integrity and security policies

Respond to queries for information by accessing relevant files, cross referencing reports etc.

Achievements:

Successfully gained knowledge on processes for multiple location and achieved near zero defects on data entry for in-scope health care centers.

Contributed towards process improvement efforts collaborating with SME’s across locations.

Rhythm to Shine, Tampa Nov 2014- Till Date

Director/Choreographer: Rhythm to Shine is a nonprofit dance group to enable/encourage the practice and propagation of Indian dance forms. As a Director/Choreographer I am responsible for the group’s participation in the various cultural events in the Tampa region

Activities included:

Identify talent and build teams for the various cultural events.

Register the teams in the events, with appropriate theme, song selection, costume design and procurement and choreography based on the team size

Work with team members ages 4 to 40 (non-dancers) to deliver competitive performances

Achievements:

Successfully winning awards in 2 of 3 category of participation in the India Fest event 2019

Manasa Coats Limited, Bangalore Aug 2010 – Jul 2013

Regional Manager - Manasa Coats is a Small Scale Paint (specialty coating) manufacturers based in Mysore, India. Its operations spread across four cities in India especially supplying specialty coatings to bulk consumers. As a Regional Manager I was responsible for Bangalore Operations

Activities included:

Liaise between Applicators and Manufacturing unit in Mysore and ensured 100% on time delivery

Pipeline discussion to ensure continuous supply of work/materials

Review quality issues and work on remediation

Maintain/Manage receivables (financials) under 90 days from invoicing

Astrazeneca Pharma India Limited, Bangalore Feb 2006 – Jul 2007

Relationship Manager - (AZPIL is a MNC with its Indian Head quarter in Bangalore. It runs a two level Helpdesk for its Indian sales team. The ticket gets raised via primary Helpdesk and then gets assigned to the members in the Technical Helpdesk. As a Relationship Manager I was responsible for coordinating between the helpdesks, the sales team and reporting to IT director

Activities include:

Manage the IT Helpdesks team

To ensure timely closure of trouble ticket with a perfect solution

Analysis of ticketing trends, causal analysis of problems, follow up on corrective actions and monthly reviews with the IT Director

Customer Management - user account management, training material creation and issue resolution on escalation

Asset Management - inventory and invoice processing and budget tracking on a monthly basis

Vendor management - vendor payment, scheduling vendor meets and manage low end logistics

EBS, Bangalore Jul 2005 – Dec 2005

Recruiter (IT and Non-IT) - EBS is a Bangalore based Human resource solution provider. EBS caters to IT/ITES as well as non-IT sector (primarily telecom sector). As a Recruiter I am responsible for all activities involved in a placement process

Activities include:

Screening resumes against job description and fitment

Understand client requirement and define Job description

Sourcing of resumes through portal, networking and through references

Scheduling, Tracking and Closure of placement

Business development and Client Servicing

Education and Credentials

Bachelor of Science from University of Mysore, India

State Certified Professional – Junior and Senior in Bharatanatyam (Indian Classical Dance form)

State Certified Professional – Junior in Carnatic Music (Indian Classical)

Fluent in 5 Languages - English, Kannada, Hindi, Tulu, Konkani

Contact this candidate