GLENDA D. JOHNSON

**** ********** ***., #******

MOBILE: 901-***-****

EMAIL: ady2ev@r.postjobfree.com

FORMAL EDUCATION

BACHELOR OF SCIENCE - BUSINESS MANAGEMENT AND

ORGANIZATIONAL DEVELOPMENT BETHEL UNIVERSITY

– MCKENZIE, TN, USA

General Studies - Diploma

WOODALE HIGH SCHOOL – MEMPHIS, TN,

USA

EMPLOYMENT EXPERIENCE

Pre-Closer July 2021 – December 2022

Apperson Crump

Memphis, TN

o Contact real estate agent once file is received from set-up; contact seller and/or buyer to obtain their pertinent information o Review Title Search, order pay-offs; clear any judgments and liens; order HOA transfer letters; check business listing with the Secretary of State and obtain necessary documents. Prepare Resolutions; Quit Claim Deeds; Affidavits of Heirships; Order Death Certificates and TennCare Release Letters from the state o Solely set-up new folder and title request for one of our non-profit clients and maintain the flow of those files before passing off to the Real Estate Attorney o Prepare Tax Lien request form for submission to our Third- party vendor for approval to close files with tax lien requirements o Follow up with other attorney and/or closing agents; prepare closing disclosure; title commitments, CPL, E&O and wiring instructions for lenders o Set closing dates with seller/buyer and real estate agents Pre-Closer October 2020 – June 2021

First Home Bank

Memphis, TN

o Processed Conventional, FHA and VA mortgage loans o Submitted loan for approval manually or DU to investor o Ordered appraisal, title commitment and HOI policy o Cleared conditions and verified income, employment, and rental history o Communicated with underwriter, borrower, agents and closing attorney Receptionist/Administrative Assistant July 2020 – October 2020 Regency Title and Escrow

Memphis, TN

o Answered Switchboard and greeted all clients

o Maintained office supplies and hospitality bar for office and clients o Posted earnest money into Qualia; Made electronic bank deposits of earnest money; prepared receipts and reviewed wire transfers o Reviewed purchase contracts and set up new file for pre-closers o Set closing dates with seller/buyer and real estate agents via electronic calendar o Maintained postage meter, transported mail to US postal service and FedEx o Arranged rental, travel and hotel accommodations for employees Notary Public April 2019 – Present

Trinity Mobile Notary Services

Memphis, TN

o Provide mobile notary services for the State of Tennessee – mainly Shelby County and surrounding areas.

Pre-Closer October 2018 – April 2019

Preferred Title & Escrow

Memphis, TN

o Reviewed Title Search, ordered pay-offs; cleared any judgments and liens; ordered HOA transfer letters; checked business listing with the Secretary of State and obtained necessary documents for corporations and/or LLC businesses. o Notated on Task Calendar potential closing date for the closer o Followed up with other attorney and/or closing agents; prepared closing disclosure; title commitments, CPL, E&O and wiring instructions for lenders o Set closing date with seller/buyer and real estate agents Office Manager May 2017 – September 2018

Brighton Bank

Memphis, TN

o Maintained time cards for employees; processed new hire packets, ran background checks. Set-up NMLS for new hires; Set-up computers and shipment of office equipment for new hires;

o Answered all incoming calls and received visitors in the office; o Prepared letters and correspondence and maintained calendar for VP o Ordered office supplies, researched billing of appraisals and any other bills and forwarded to comptroller for payment

o Assisted Vice President with day-to-day efficient operation of the office Sr. Mortgage Loan Processor February 2015 – May 2017 Brighton Bank

Memphis, TN

o Processed FHA, Conventional and VA mortgage loans; Submitted loan for approval manually or DU to investor

o Ordered appraisal, title commitment and HOI policy o Cleared conditions and verified income, employment, and rental history o Communicated with underwriter, borrower, agents and closing attorney o Cleared investor’s conditions to obtain Purchase Approval once the loan closed o Post Closed files and cleared up any FHA endorsement issues Reimbursement Coordinator July 2014 – February 2015 PeopleMark Staffing (contract position w/Bioventus) Memphis, TN

o Obtained billing information from our Sales Rep and/or Physicians to generate claims; Corresponded with account rep and management regarding claim issues o Tracked claims that are pending due to missing or incomplete documentation (ie: CMN, RX, authorization, etc.)

Processor June 2013 – January 2014

Perl Mortgage

Memphis, TN

o Processed FHA, Conventional, VA and Subprime mortgage loans o Submitted loan for approval manually or DU to investor o Ordered appraisal, title commitment and HOI policy o Cleared conditions and verified income, employment, and rental history o Communicated with underwriter, borrower, agents and closing attorney o Assisted Branch Managers with the day-to-day efficient operation of the office Processor/Closer April 2009 – June 2013

NACA - Neighborhood Assistance Corporation of America Memphis, TN

o Centralized processing of mortgage loans for potential homebuyers with Citibank and Bank of America for NACA offices through-out the United States o Reviewed appraisals, HOI policy, title commitment for any liens and/or judgments o Cleared conditions and verified income, employment, and rental history o Scheduled closings and ordered closing documents; approved Hud-1 for closing MORTGAGE SOFTWARE AND COMPUTER SKILLS

Qualia, TitleWave, Aims, Lynx, Encompass, Calyx TMO, CLAS, SoftPro, and Gallagher Mortgage Software; AMICUS Legal Software; Microsoft Windows

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