Executive Assistant Director

SHANICA V. DOWELL

ady2di@r.postjobfree.com 414-***-**** linkedin.com/in/shanicadowell

Executive

Performance-driven and results-oriented professional with extensive experience in organizational support, project management, personnel supervision, office management, marketing, meeting and event coordinator. Exceptional verbal and written communications skills, highly organized, and effective in the management/coordination of critical projects. Areas of expertise include:

Professional Experience

Executive Assistant • Kinder Morgan • Houston, TX • 2019 - Present Supports the President and Chief Operating Officer of the CO2 business unit with administrative excellence which, includes paying strong attention to detail coupled with my acquired skill to identify and resolve challenges of varying complexity. Collaborates within the CO2 department on a wide range of meeting planning, presentation material, special projects, data, training status and KPI reporting. Key Contributions:

Serve as Chair of the Events and Planning Committee; started by me, to help boost morale

High level of integrity with frequent communication of senior-level internal and external contacts

Strong level of technology; key supporter of adapting to working remote and introducing features/tools for best utilizing Microsoft Teams

Executive Administrative Assistant/Project Coordinator • University of Houston • Houston, TX • 2018 Productively provided a high level of professionalism which required a keen sense of managing priorities, a superb level of tact and discretion, as well as sharp attention to detail. Worked with frontline fundraising staff, donors, volunteers, and other university staff to assist in establishing and maintaining relationships with all university constituencies to achieve reaching the goal of the capital campaign. Key Contributions:

Effectively worked with a team responsible for securing gifts of $15M+ towards the capital campaign

Functionally managed small projects and university hosted events for students, sponsors, and donors

Successfully coordinated travel arrangements, drafted routine responses to correspondences, collected and prepared pertinent information for use in discussions and meetings with executive staff members and outside individuals

Education Center Manager/Events Manager • Sojourner Family Peace Center • Milwaukee, WI • 2016 – 2017 Promoted the use of the new facility through community engagement, outreach, and relationship development. Handled all aspects of the Education Center such as room reservations, provided facility tours, collected fees, kept track of event budgets, and provided monthly financial and key performance indicator reports. Assisted with planning and coordinating annual fundraisers, a wellness fair, and youth summits. Key Contributions:

Hosted nearly 2,000 meetings and events within the first year and connected individuals with the mission

Developed room rental policies and procedures and new website content for usage/rental of the Education Center

Advanced the meeting room reservation system by implementing Microsoft Outlook Resources Calendar, and managed the scheduling of room reservations

Customer Service Specialist

Social Media Management

Website Management

Budget Management

Spreadsheet & Database Creation

Marketing Management

Report & Document Preparation

Program Development

Project Management

Relationship Development

Meetings & Event Management

Administrative Management

S h a n i c a V . D o w e l l P a g e 2

Meetings Manager • Executive Director, Inc. • Milwaukee, WI • 2012 – 2016 Promoted to Meetings Manager within two years. Administered all aspects of meeting planning such as site selection, vendor negotiation and contracts, event registration, marketing, onsite staffing, and post-event reporting. Served as primary liaison for assigned committees, including scheduling conference calls, preparing meeting minutes, assisting with correspondences and projects. Served as the primary contact for the meeting attendees for registrations, housing arrangements, and any special accommodations. Key Contributions:

Planned and organized annual meeting and special events for 500+ attendees

Guided the Program Chair and Committee members with organizing the various programs and invited speakers

Succeeded working with the executive team to manage $400K budget for the annual meeting Administrative Manager • Executive Director, Inc.

Provided administrative support to the Council Members and the Executive Director by preparing and coordinating meeting materials, conference calls, drafting and distributing meeting minute and correspondences. Assisted the Executive Director with pre-meeting logistics planning and onsite meeting implementation such as securing meeting space, food and beverage selections, sleeping room accommodations, and poster/exhibit/signage placement. Managed the certification process including assistance in processing standardized exams, processing on-line exams, processing workshop applications, communicating exam results, and keeping the database updated. Key Contributions:

Successfully administered the launch of client’s new website

Marketing representative at exhibitor events/conferences and traveled to offer support to instructors during accreditation courses/workshops

Developed marketing materials for annual meeting publications and promoted meetings and workshops via journal advertisements and social media

Office Manager/Executive Assistant to CEO• M&S Clinical Services, Inc. • Milwaukee, WI • 2007 – 2012 Coordinated and managed all office functions including supervising part-time administrative staff and interns. Served as executive assistant to the chief executive officer; handling written correspondences, responding to all messages, and scheduling appointments, while maintaining client’s privacy and confidentiality. Key Contributions:

Successfully passed annual audit two years consecutively with no findings

Decreased office expenditures 15% by implementing needed controls on stock/supplies and standardizing ordering procedures

Saved thousands of dollars by analyzing and merging telephone, fax, Internet, and mobile phone billings Educational Experience

Master of Science in Management • 2012 • Cardinal Stritch University • Milwaukee, WI Bachelor of Science in Business Management • 2009 • Milwaukee School of Engineering • Milwaukee, WI

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