KIMBERLY A. SLAUGHTER

*** * ***** *; Birmingham, Alabama 35218 205-***-****

Email: ady2an@r.postjobfree.com

QUALIFICATIONS

Over 25 years experience in customer service related positions. Professional experience includes Directing, coordinating and evaluating personnel in accordance with the organization’s policies and applicable laws for the Loss Mitigation SPOC team, mortgage processing, mortgage paralegal, loan coordinator, loan origination, mortgage post closing, shipping and insuring government loans, assistant management, developing work schedules, provide guidance and training to employees since 2005, sales and general office administration. Great organizational and computer skills, Adapt well to work flow and procedure changes. Additional skills includes: Financial Secretary, District Auditor, Financial Board Committee and Writer for the Advanced School of Wisdom Children's books ages 3-10

WORK HISTORY

October 2017 – March - 2022 IBERIABANK/ FIRST HORIZON BANK Loss Mitigation Supervisor Birmingham, Alabama

● Provide guidance, direction and support for the Single Point of Contact (SPOC) team. The Single Point of Contact specialist is the central point of contact for borrowers who have applied for an alternative to foreclosure/repossession program or who are in the foreclosure or repossession process.

● Reviews and validates the decisions made by the Loss Mitigation Underwriting team and negotiates agreeable terms with the borrower.

● Responsible for communication with the borrower. Responsible for monitoring retention plans and coordinating efforts of Collections, Foreclosure/Repo, and Consumer Collections.

● Responsible for assisting the borrower in making the transition from home ownership in the event they do not qualify for any retention options. Educates the borrower on the foreclosure process and what options and programs would be available that could ease that transition.

August 2000- October 2017 BBVA COMPASS BANK

Loss Mitigation Default Loan Processor Ill 2009 - 2017

• Responsible for reviewing in coming loan assistance applications, review for accuracy and enter information in the Appro system for the underwriter’s decision. Upon underwriters approval decision with trial payments, complete a monetary form and send funds to our processing department.

• Order and review Titles, Flood Determinations, Homeowners and Flood Insurance for all states in BBVA Compass footprint.

• Prepare a Mortgage Modification request form and send information to a BBVA Compass approved Attorney

Attorney's office for the preparation of a Modification Agreement. Once received and reviewed a closing is scheduled with a BBVA Compass Branch Representative and returned for processing of the documents to send to our Loan Operation Department, which includes entering information in a Forbearance database that generates a set-up sheet, gathering required documents needed for post- closing and compliance.

• Assist and train co-worker on current changes and procedures forbearance/loss mitigation underwriters. Comply with compliance and guidelines required by BBVA Compass Bank and CFPB.

• Computer skills (CACS, T SYS 2, Microsoft Word, Excel, APPRO, Alnova, C-Net, Mobius Loan Extender Image, Branch Print Utility)

Consumer Loan Client Liaison 2005 - 2009

• Review consumer loan applications, credit reports, and process loans for Texas, Alabama, Florida, Arizona, Colorado and New Mexico.

• Convey information to clients regarding documentation required to set up loan closings on CD's, Autos and Boat Loans.

Para-Coordinator 2000 - 2005

• Ordered and reviewed Titles, Appraisals and Floods for Texas, Florida, Alabama, Georgia, Colorado and Arizona. Cleared all Title exception, receive and review all supporting documents from originators, Prepared files for underwriters to issue a final decision,

Prepared closing documents and schedule closing. Computer Skills (Microsoft Word, Excel, APRO, TS2 and C-Net)

July 1999-August 2000 MOLTON, ALLEN & WILLIAMS

Government Insurer/ Final Document Specialist Birmingham, Al Audit closed loans, required stacking and shipping of FHA, VA and Investor loans, update data to the FHA Connection for processing.

Retrieved missing documents. Computer Skills (Microsoft Word and Bac Trac) January 1999-June 1999 TUCKER FEDERAL MORTGAGE,

Tucker, GA

Sr. Post Closer/ Insurer/ Shipper

Cleared exceptions on closed loans,

Stacked and shipped closed loans to FHA/ VA and Investors. Inputted data in the FHA Connection. Computer skills (Forum, Microsoft Word, and Excel) June 1997- December 1998 NORTH AMERICAN MORTGAGE COMPANY, Atlanta, GA

Mortgage Associate / Post Closer / Insurer

Responsible for drawing up front disclosures and mailing to borrowers within three days compliance Data entry, Stacker and Shipper of conventional loans Insured Government loans

Submitted files to FHA/ VA,

Inputted data in the FHA Connection

(Computer skills (Microsoft Word, Excel).

EDUCATION

Southeastern School of Cosmetology, Birmingham, AL January 1984 -December 1984 Cosmetology License received 1985

Jones Valley High School Birmingham, AL

September 1978-June 1982 Special Studies in Project Investments REFERENCES

Available Upon Request

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