Travel Agent Entry Level

Connor Seitzer

Grand Island, NY 813-***-****

*************@*****.*** LinkedIn.com/in/connor-seitzer Objective:

Motivated and detail-oriented individual with a strong foundation in technology, experience in web development, and a passion for continuous learning, seeking an entry-level position in the IT industry. With a solid understanding of fundamental concepts and a willingness to adapt and grow, I aim to contribute to an organization's IT operations by providing technical support, troubleshooting issues, and assisting with system administration tasks. Committed to expanding my knowledge and skills, I am eager to contribute to a dynamic team and embark on a successful career in the IT industry. Summary:

Detail-oriented and motivated IT professional with a solid understanding of IT fundamentals, including proficiency in web development with expertise in HTML, CSS, and JavaScript coding, as well as experience working with the WordPress platform. Additionally, I am seeking to complete my CompTIA A+ certification, demonstrating my knowledge in areas such as hardware, networking, operating systems, and troubleshooting. Leveraging my broad skill set and comprehensive understanding of IT principles, I am committed to delivering high-quality solutions and contributing to an organization's IT operations. Skills:

Web Development: HTML, CSS, JavaScript, WordPress

Operating Systems: Windows, macOS, Linux

Troubleshooting: Hardware and software troubleshooting Networking: TCP/IP, DNS, DHCP, LAN/WAN

Virtualization and Cloud Concepts: Virtual machines, hypervisors, resource provisioning Infrastructure Management: Website maintenance, backups, security measures Mobile Devices: iOS and Android

IT Fundamentals: IBM z/OS, security protocols, operational procedures Education

May 2021

Bachelor of Arts (Honors) in Philosophy and Creative Writing, Open University May 2012

A/S Levels, Brockenhurst College

April 2014 – October 2019

Greata Ltd.

● Performed routine maintenance of website and web pages through continued revision, content updates and troubleshooting, meeting organization needs.

● Instructed clients on website functionality, increasing client accessibility and increasing productivity.

● Monitored web traffic and delivered metrics to organization, improving advertising partnerships.

May 2012 – August 2012

Kitchen Porter, Normandie Hotel

● Cleaned and organized hotel kitchen in accordance with Kosher standards

● Washed dishes

● Prepared food to be cooked by chefs

Technical Certifications

November 2022

IBM z/OS Pre-Apprenticeships, Franklin Apprenticeships Completed 105+ hour coursework consisting of computer science basics, IBM Z Xplore, z/OS commands and system programming. Earning the following Credly Badges:

● IBM z/OS Pre-Apprenticeship Certification

● IBM z/OS Mainframe Practitioner

● Enterprise Design Thinking Practitioner

● IBM z Xplore

● IBM Agile Explorer

● IBM New Collar Professional Skills

● Introduction to System Programming on IBM Z

● Introduction to z/OS Commands and Panels

● Introduction to IBM z/OS

June 2014

● CIW Web Foundations Associate Certification

Language Skills

● Limited working Spanish language skills (Reading, Spoken) Web Developer (HTML, CSS, Javascript, WordPress),

Experience

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