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Customer Service Strategic Planning

Location:
Newport News, VA
Posted:
August 20, 2023

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Resume:

Zawar A. Bajwa

(***) ***- **** ady26s@r.postjobfree.com 386 D Hickory Point Blvd, Newport News, VA, 23608

Summary:

- Dedicated and accomplished military specialist with a solid foundation in botany, zoology, and chemistry. Proven leadership and analytical skills honed through years of service in the army. Experienced associate at Amazon and Wayfair, contributing to efficient operations and customer satisfaction. Multilingual communicator fluent in Urdu, Punjabi, Hindi, and possessing a basic understanding of Persian. Seeking a challenging managerial role to leverage diverse expertise and drive organizational success.

Professional Experience:

*Military Specialist [US Army]*

- Led teams in complex missions, demonstrating exceptional leadership and strategic planning skills.

- Utilized extensive knowledge of botany, zoology, and chemistry for mission-critical tasks, contributing to effective decision-making.

- Managed resources, equipment, and personnel, ensuring mission success while maintaining safety and discipline.

- Collaborated with cross-functional teams to execute joint operations, enhancing communication and coordination.

- Received Army Service Ribbon, National Defense Service Ribbon, Army Achievement Medal, Marksman Qualification and Marksmanship Badge for exceptional performance and dedication to duty.

*Associate Amazon and Wayfair*

- Demonstrated excellent organizational skills in managing inventory, optimizing storage, and fulfilling orders accurately.

- Contributed to process improvements that increased efficiency and reduced operational errors

- Provided outstanding customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.

- Collaborated with teams to streamline operations, resulting in improved order processing times. Education:

*Bachelor of Science in Botany, Zoology, and Chemistry [University of Punjab]

- Gained in-depth knowledge of plant and animal life, chemical processes, and environmental science.

- Graduated with honors for academic excellence and dedication to scientific studies. Skills:

- Leadership and Team Management

- Strategic Planning and Decision-Making

- Data Analysis and Problem-Solving

- Multilingual Communication (Urdu, Punjabi, Hindi, Basic Persian)

- Inventory Management and Process Improvement

Professional Development:

- JTF level command relationship and joint force organization

- First Aid and CPR

- Land Navigation

- Self-Defense

- Communication Strategy

- Conflict Management: Negotiation

- Dod Performance Management and Appraisal Program

- Jtims and Jmsel Manager training

**References:**

Available upon request.



Contact this candidate