CURRICULUM Sarah VITAE OF C. Whistler
OBJECTIVE:
Experienced manager seeking a new
challenge in a dynamic and diverse work
environment. Utilizing my strong leadership
and team management skills, I am eager
to take on a new role that will leverage my
expertise in operational and regulatory
compliance, client relationship management,
and problem-solving.
ADDITIONAL SKILLS & SERVICES:
• Customer service skills to ensure client
satisfaction and manage difficult situations.
• Strong Communication Skills to effectively
collaborate with clients, internal teams, and
external partners
• Problem Solving Skills to identify and resolve
issues in a timely and effective manner
• Strategic planning skills to develop and
implement business plans that align with
organizational goals
• Analytical skills to review financial reports
and identify trends and opportunities for
improvement
• Notary Public
• Knowledge of leased land procedures
pertaining to Bureau of Indian Affairs/
Coachella Valley
CONTACT INFORMATION:
37491 Cathedral Canyon Dr.,
Cathedral City, CA 92234
ady24o@r.postjobfree.com
EXPERIENCE:
Regional Escrow Operations Manager
The Pango Group, Glendale • July 2021 – Present
Manage and oversee the operations of multiple escrow offices within the region • Hire, train, and develop a team of escrow officers and support staff • Ensure compliance with all legal and regulatory requirements
• Collaborate with other departments • Monitor and analyze performance metrics to identify areas for improvement and implement corrective actions. • Develop and maintain relationships with clients, real estate agents, and other stakeholders
Mortgage Lending Processor
Maverick Mortgage, San Diego • November 2020- July 2021 Review loan applications to ensure all necessary documentation is complete and accurate. • Order credit reports, title reports and appraisals • Communication with borrowers, lenders, and other parties involved in the loan process • Prepare and submit loan files to underwriting • Work with loan officers to resolve any issues that arise during the loan process
Escrow Officer Positions
The Heritage Escrow Company, San Diego • January 2015 – November 2020 WFG National Title Co., Palm Springs • May 2014 – December 2014 Five Star Escrow, San Diego • May 2013 - February 2014 Manage real estate escrow transactions, including processing and closing real estate transactions • Review and analyze escrow agreements, purchase agreements, and other documents related to the transaction • Prepare settlement statements and disburse funds to appropriate parties • Ensure compliance with all regulations and procedures related to real estate escrow transactions • Provide exceptional customer service to clients throughout the escrow process
• Build and maintain strong client relationships • Communicate with clients, real estate agents, and other parties involved in the transaction to provide updates and resolve any issues that arise • Work closely with lenders, title companies, and other service providers to ensure a smooth closing process • Manage escrow accounts and ensure accurate record- keeping • Handle any post-closing issues that arise, including disbursing funds and recording documents • Stay up-to-date on changes in regulations and procedures related to real estate escrow transactions
• Perform other duties as assigned