Lisa Ann Carroll

**** **** ***** *****, ****, Texas / ady21h@r.postjobfree.com / 915-***-****

Summary

Over 20 years of experience in administrative, medical, and education. Responsibilities included invoicing, purchasing, and instructional assistance.

Education

Child Psychology/Business at The University of Texas, El Paso, Texas Last attended 05/1998

Areas of Expertise

• Medical Office

• Special Education

• Insurance Verification

• Administrative

• Microsoft Office products and in-house software applications Work Experience

Legacy Oaks of Azle, Azle, Texas 04/28/2022 thru present Receptionist

• Answered phone calls and delivered messages to appropriate staff members.

• Greeted guests and residents in a cheerful manner and provided information and support to common inquiries.

• Accepted and logged deliveries for facility and residents.

• Ordered office supplies bi-monthly and as needed for all departments

• Entered paid invoice data into the software application to keep information current. Hamilton County Schools, Soddy-Daisy, Tennessee 10/2017 thru 04/2020 In-School Suspension Monitor

• Enforced rules and regulations of the In-School Suspension program and successfully assisted in guiding and counseling students to meet the requirements of the program.

• Conferred with school personnel concerning student’s academic progress to support in the evaluation process.

Gasden Independent School District, Santa Teresa, New Mexico 08/2006 thru 05/2015 Instructional Assistant

• Assisted the Lead Teacher with Social Studies and Language Arts Courses for grades 4 - 12. o Supervised students during teacher’s absences

o Held group instruction to aid in the student’s school assignments o Promoted positive behavior with students on an emotional support level Lisa Ann Carroll Page 2

Moffat County School District, Craig, Colorado 01/2003 thru 05/2005 Substitute Teacher

• Maintained positive environment structure in classes in teacher’s absence.

• Adhered to specific lesson plans of absent teachers for grades K thru 12. Colorado Eye Physicians and Surgeons, Denver Colorado 03/2002 thru 12/2002 Medical Front Office Coordinator

• Managed front office for a busy three doctor ophthalmology practice. o Patient registration

o Insurance verification

o Appointments

o Collections

o Patient emergencies

Arvada Counseling Center, Arvada, Colorado 03/2001 thru 12/2001 Office Manager

• Greeted clients when they arrived and guided them through the enrollment process.

• Documented client information related to alcohol and domestic violence cases.

• Administered breath and urinalysis testing to clients.

• Process payments and filed insurance claims with the associated insurance companies.

• Scheduled client appointments with appropriate therapists.

• Processed clients for discharge.

The Atlantic Group, New Jersey 10/2000 thru 12/2000 Administrative Assistant (Temp assignment)

• Entered and updated employee team member project assignments in the Work Order System for the Project Manager.

• Provided employee work hours to Human Resources for employee payroll.

• Performed general office duties for Project Manager and team members.