Human Resource Customer Service

Paulette Branch

*** ****** **. **

Milledgeville, GA 31061

310-***-****

*******@*****.***

OBJECTIVE

Highly qualified human resource professional with 15 years of experience. I want to obtain a position that would not only utilize my administrative skills but would allow me to be a vital member of the corporation’s team.

SKILLS & ABILITIES

I am great at multi-tasking. I can take on new challenges and finish projects with deadlines. I am great under pressure. I am versatile and enjoy learning.

Microsoft Word – proficient

Microsoft Excel – proficient

I have had to learn numerous computer programs and job skills while employed at my previous jobs and am able to do so quickly.

EXPERIENCE

January 2022 – Current

HR Manager, Ridgeview Institute – Monroe

Maintain employee files

All Human Resource duties

Educate staff

Create a fun and happy environment for employees

Conflict resolution

June 2006 – August 2021

HR/Payroll, Sun West Choice Healthcare & Rehabilitation

Maintain employee files

All Human Resource and payroll duties

Manage the front desk

Help families and residents with any issues or concerns

Handle accounts payable

Deposits into trust and operating accounts

Educate staff

Create a fun and happy environment for employees

Conflict resolution

August 2008 - August 2014

Lead Barista, Starbucks

Part time job while working full time at Sun West Choice

Helped make drinks

Ensure quality service

Order supplies

Cash handling

Create and maintain a clean environment

Maintain customer service and ensure employees are giving their best while on duty

May 2005 – June 2006

Medical Records Specialist, Sunrise Medical Clinic

Review medical charting

Correct errors

Input data

Ensure accuracy

Processed records request

Followed up with Doctors to ensure charts were accurate

EDUCATION

September 1990 – July

General Education, Merced Jr College

COMMUNICATION

I am extremely detail oriented. I work well under pressure and can maintain multiple duties with an energetic and positive attitude. As an HR representative or any other position I have held I must ensure quality and professionalism with my co-workers and employees. My determination has allowed me to create and maintain professional relationships with staff. I have no issues going above and beyond my job duties, as I often have with my current and previous companies.

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