Post Job Free

Resume

Sign in

Call Center Customer Service

Location:
Karachi, Sindh, Pakistan
Salary:
10000$
Posted:
August 19, 2023

Contact this candidate

Resume:

RESUME Page *

Ail

Contact Info

Pakistan: +92-345*******

+92-305*******

Address:

H NO : L 214 SECTOR 4 B

SURJANI TOWN, KARACHI,

PAKISTAN.

Father Name: Anis Ahmed

Khan.

D.O.B:

** *** ****

CNIC No: 425**-******* 5

Nationality: Pakistani

Religion: Islam

Marital Status:

Married

Domicile: Karachi, Sindh

Instant Messaging

Email:

ady1xo@r.postjobfree.com

Social Networking

LinkedIn Profile

Interests,

Cricket Traveling,

Foot Ball,

Reading Informative Books

Career Objective:

Seeking an opportunity in an environment where I can hone my skills by indulging in an in depth study & application to the related field, with a desire to succeed & make a positive contribution, one which will make best use of existing skills & experience whilst enabling further personal & professional development.

Keys of success:

Team work

Communication

Continuous Improvement

Job Summary:

I have passed B.Sc. (Pass) & M.Sc. (Petroleum Technology). I am working in Soil Testing services company as STORE ADMIN INCHARGE. The joining Period was APRAIL 2014. Professional Experience

PAKISTAN TELE COMMUNICATION LIMITED.

Worked with PTCL CALL CENTER as a Team leader for the customer care September 2007 to October 2013.

Following tasks were performed during employment.

1 Ensure agreed customer service standards are consistently met 2 Supervise the day to day operation of the CC betting business 3 Consistently monitor staff levels and liaise with management regarding 4 any adjustments required

5 Liaise with other Team Leaders to ensure a consistent approach to 6 management of CC Customer Services Representatives and CC procedures REHMAN PACKAGES

Worked with REHMAN PACKAGES as a Production Supervisor for the Printing Die cutting, pasting Depart from, Nov 2013 to Apr,2014 Following tasks were performed during employment.

1 Supervises print production projects through team, graphic staff and vendors on best possible process

2 Insures all jobs produced to be of the best quality, at the best possible cost and on time to meet client or vendor needs.

SOIL TESTING SERVICES (STS) Aprail 2014 till December 2016. WORKED AS A (Geologist).

SOIL TESTING SERVICES (STS) working as a STORE ADMIN INCHARGE January 2017 till up to date.

Job Responsibilities

Supervision of geotechnical investigation. Managing technical and administrative aspects of field work making schedule of work for individual projects Maintain effective communication with client/consultant Soil investigation for building, towers and road projects. Field work mainly consists of drilling and field testing. Drilling is carried out either by rotary wash method or percussion method. Collection of soil and water samples. Field testing including standard penetration test, pressure meter test, down hole seismic test, packer test, field permeability test, field density test, field CBR test.

FAHEEM AHMED

RESUME Page 2

Technical oversight for: Over viewing existing information on ground conditions expected at a project site.

Quality assurance in terms of: Providing relevant comments on the field work to the Manager Laboratory and Manager Design Sampling Field data (e.g. Borehole logging, Piezometer readings, SPT etc.)

Laboratory Test (Soil Testing)

Grain Size Analysis (sieve analysis and hydrometer test) Natural Moisture Content Bulk Density/Dry Density Atturberg Limits.

Specific Gravity Maximum and Minimum Density of Sand Direct Shear Unconfined Compression Test Consolidation Test Permeability Test Standard and Modified Proctor Tests Saturated and Unsaturated CBR Organic Matter Sulfate Content Chloride Content pH Value Total Dissolved Solids Sulfate Content Chloride Content Carbonate and Bicarbonate. STORE ADMIN INCHARGE (SOIL TESTING SERVICES).

Academic Qualification:

M.Sc. Petroleum Technology (Drilling, Petrochemicals & Geology) University Of Karachi

(Masters 2015) 2nd Division.

B.Sc. (Pass) (Mathematics Physics Chemistry ) University of Karachi (Graduation 2007) 2nd Division

Computer Skills

Six month call center Training from Berlitz language center. Operating System: Windows 7/8 / XP, Ms. Office (Complete) Linguistic Skills

English (Fare in Speaking, Writing, Reading & Listening) Urdu (Fluent in Speaking, Writing, Reading & Listening) Additional Information:

I am excellent team player & can also meet deadline working alone. I am physically fit to perform any kind of assignment in the field. Good sense of humor has aided me to develop good relationship with officer & worker in field. Due to excellent performance selected for Master Start up and commissioning training held by EPRF technical, operation and Safety section. Reference:

Will Be furnished upon request.



Contact this candidate