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Customer Service Marketing Manager

Location:
Denver, CO, 80204
Posted:
August 19, 2023

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Resume:

JAMI RICE COMMUNITY MANAGER

PH:720-***-**** Email: ady1uy@r.postjobfree.com Denver, CO.

Performance-driven leadership with 6 years' experience in Management. Looking to join an innovative & diverse team to grow with that which offers advancement opportunities. Professional Experience

Community Manager, Kentucky Circle Village Jan 2022-Current

Lease apartment homes to qualified applicants always maintaining 99-100% occupancy

Survey the community exterior to make sure quality standards are met, inspect apartments and direct maintenance in repairs needed, negotiate with vendors/contractors

Daily team meetings to better maximize property performance, create rapport and a sense of community, and created a weekly news update for all staff/residents

Prepare and submit all reports that are required per state while staying in compliance with all multi-family housing laws

Enter accurate financial and community information in data management system/Next Gen

Direct and coordinate activities, work orders, contractor’s, staff schedules

Manage, direct, and coordinate efforts of staff. Hire, evaluate, train, promote, reward, coach team, and execute disciplinary actions, terminate as per company rules and regulations.

Order office supplies and vendors as needed

Annual Recertifications for every tenant and enter in Next Gen (CHFA database)

Proficient with Microsoft Office (Word, Publisher, Excel, Outlook)

Execute evictions while staying in constant contact with attorney, Director, and Board of Directors while making sure to document facts

Responsible for daily lunch orders to be entered, complete billing, and collecting payment quarterly

Marketing Manager, US Bank Mortgage Group Feb 2001-Dec 2005

Hiring telemarketers, writing scripts, training new employees

Payroll, A/R, A/P, client expense management

Helping client bring their credit scores up

Research market analysist

Education

WCTC, Apprentice 2006-2008

Skills

Sales, Marketing, & PR

Microsoft Office Proficient (word, excel, pub, outlook)

Mediation/Negotiation

Analytical & Decision making

Tenant relationship Management

Customer Service/Client Satisfaction



Contact this candidate