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Customer Service Health Insurance

Location:
New York, NY
Salary:
$24.00 a hour
Posted:
August 19, 2023

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Resume:

Danny Seay

North Chili, NY *****

ady1rv@r.postjobfree.com

+1-585-***-****

Work Experience

General Laborer

R&B Home Improvement&Construction - Rochester, NY

July 2022 to August 2022

* *******- *****ing/taking off plywood

2 Siding- looking for leakage on the inside/ outside of a home or facility and reapply new siding to stop any future leakage

3 I’m proving the inside to the outside of the home from window fixtures to the flooring of a house Pharmaceutical Technician

Wegmans - Rochester, NY

September 2017 to March 2018

• Troubleshoot issues pertaining to insurance claims by communicating with doctors, patients, and insurance representatives.

• Organized and fulfilled batch orders from third-party pharmaceutical distributors.

• Worked with a team to process approximately 3,00 prescriptions a week.

• Educated the customers about their prescriptions and any changes due too dosage or manufactures Customer service provider specialist

Maxim Healthcare Services - Rochester, NY

September 2014 to June 2017

Receiving and making outbound calls getting their health appointments all of the east coast of the country. Also receiving inbound calls setting up health insurance for individuals in NY that currently didn't have it. Troubleshooting when it came to complications with their health insurance. Helping individuals truly understands what health insurance is all about and how it works for them in their situation. Assistant Manager

Kids Foot Locker - Victor, NY

September 2015 to March 2017

Responsibilities

I have to over watch the floor, change the stores presentation weekly, complete payroll, help customers with anything they may need, complete shipment daily, take manager calls one or twice a week, cash customers out, fulfilling orders, and also emailing my DM daily with stores statistics. Accomplishments

Our store need to hit 800K to qualify for another manager role which we hit with well over 800K and getting stores weekly/ monthly goals achieved with great volume. Skills Used

Must be attentive, must have great reading/ listening skills, must be able to move to other stores on short notice, must be able to work long hours daily, and must be able to problem solve effectively Education

Regents Diploma

Greece Olympia High School

Skills

• Statistics

• Cold calling

• Microsoft Word

• Customer service

• Oracle

Awards

CSR lll

November 2015

Instead of only being about to receive inbound calls showing that I truly understand the job in compeletly, I was promoted to make outbound calls to make appointments.

"Award calls"

February 2017

This is when you fully help the customer out and take that extra step of doing something for them that benifits them that they may have had no knowledge of.



Contact this candidate