PHASE II-A BLOCK ** LOT ** GALILEE ST., VILLA LEYSON SUBD. BACAYAN

• CEBU CITY, PHILS. • 6000

• CELL#: 093******** • E-MAIL: ady1mv@r.postjobfree.com ESLI TURIAGA CUIZON

PERSONAL DATA :

Nickname : Ace

Date of Birth : November 06, 1972

Civil Status : Married

Citizenship : Filipino

Height : 5’4

Weight : 135 lbs.

Religion : Roman Catholic

Health : Excellent

WORK EXPERIENCES :

January 24, 2022 – April 2022 elink Systems and Concepts Publishing and Marketing Consultant

- Call authors to publish their books.

- Call authors to market their books.

July 03, 2017 – April 06, 2018 Conduent Business Services Philippines Inc. Customer Care Associate (CCA)

- Assist providers’ concern (Verification of Benefits and Eligibility).

- Inbound / Outbound calls.

May 23, 2016 – October 14, 2016 Opsify Philippines Inc. Customer Care Representative (CCR)

- Assist customers' concern (Online purchase, replacement and refund).

- Inbound / Outbound calls.

February 25, 2009 – March 02, 2012 Northern Worx Inc. Team Leader (TL)

- Observe agents while on call (Magazine Subscription / Collections).

- Serve as a knowledge.

- Monitor attendance, sales and daily reports.

June 28, 2008 – January 29, 2009 Calltek Center International Inc. Customer Service Representative (CSR/TSE)

- Assist customers' concern (Video On Demand).

- Guide customers to fix the connection.

February 09, 2007 – June 03, 2008 Northern Telcoworks Inc. Telesales Specialist (TSS)

- Call customers to offer a magazine subscription. (Magazine Subscription)

- Call subscribers for the renewal of the subscription. February 07, 2006 – July 06, 2006 88th Floor Gifts Inc. Customer Service - Order Entry(Seasonal)

- Process customers order and costing (Awardscraft).

- Communicate with CSR in Ohio for minor changes on the customers' order. July 09, 2001 – April 15, 2005 LBC Mabuhay USA – Corp. Customer Associate (CA)

- Assist customers inquiry (Money remittances and packages).

- Processing of data and funding of money remittances. April 21, 2000 - June 27, 2001 PAFI

Data Controller (Volunteer)

- Assist member's contribution for the Foundation.

- Record all correspondence and reports.

EDUCATION :

1991 – 1997 University of San Jose-Recoletos, Cebu City Degree : Bachelor of Science in Computer Science

1989 – 1990 Cebu Technical School, Cebu City

1985 – 1989 University of Cebu, Cebu City

1979 – 1985 City Central School, Cebu City

1978 – 1979 St. Alfonso’s Learning Center Cebu City TRAININGS ATTENDED :

- Communication Enhancement Training

April 26, 2005 Right Training and Human Resources

L & K Bldg. Don Jose Avila St., C.C.

- Web Publishing Using HTML

March 16, 2001 Technocrest Systems Inc.

G/F JRG Bldg. Osmeña Blvd. C.C.

- Shielded Metal Arc Welding

November 27, 2000 TESDA (Technical Education and Skills Authority) Banilad St. cor. Lahug C.C.

INTERESTS :

Computers, Typing, Troubleshooting

REFERENCE :

Nino Roberto C.Gonzales

Asst. Chief Marketing Officer

Northern Worx KPO

#099********

Marifel Lauron

Team Leader

Conduent Business Services Philippines. Inc.

#090********

Hans Keish Romarate

Team Leader

Opsify Philippines Inc.

#090********

Contact this candidate