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Customer Service Supply Chain

Location:
Dehradun, Uttarakhand, India
Salary:
50 k per month
Posted:
August 18, 2023

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Resume:

CURRICULUM VITAE

Rishabh Ale

Indrapuri Farm, Clement Town, Dehradun

Uttarakhand

Email: ady1h9@r.postjobfree.com

Contact: +91-817*******, +91-639*******.

SYNOPSIS

Over 3 years of experience in Retail management skilled in coaching best practices, maximizing profit and reducing costs. Committed to provide an atmosphere of exceptional employee morale & impeccable customer service. Have hands on experience in handling Large Format stores with excellent analytical, inter-personal and relationship management skills.

PROFESSIONAL PROFILE

1.RELIANCE TRENDS (Reliance Trends Ltd.)

Designation – Team Leader

Supervise and guide store team for achieving the set targets

Monitor overall daily, weekly and monthly sales performance for the assigned departments.

Ensure adequate stock levels at the departments assigned.

Coordinate with VM team to ensure effective execution of promotions.

Loss prevention and shrinkage control.

Knowledge Stock Inward & Outward process

Ensure adherence to store SOPs.

Main Responsibilities:

Achievement of given Target and Maintaining Set Margins given by the Company.

Focus on availability of 100% Assortment of products, Customer Service, Personalized Service.

Inventory Control, Shrinkage Control, Control over Damage and Defective.

Supervise and guide store team for achieving the set targets

Monitor overall daily, weekly and monthly sales performance for the assigned departments.

Ensure adequate stock levels at the departments assigned.

Coordinate with VM team to ensure effective execution of promotions.

Loss prevention and shrinkage control.

Knowledge Stock Inward & Outward process

Ensure adherence to store SOPs.

Article Stocks Verification:-

EAN Verification with SAP article Code for Selling.

Article Description of System should be matched with the actual Products to avoid issue at Cash Tills & enhance Customer Satisfaction.

MRP Verification according to Purchase Order & Invoice, if any discrepancy found should be recorded and send for corrections.

In-case of Dual MRP, Stock should be kept separately at warehouse not to send at Floor.

GRN Based Invoice Verification:-

100% GRN has to be done on daily basis.

Article wise Verification should be done according to Vendor Invoice.

In warding article Code & Selling article code should be same to avoid Negative Inventory.

TECHNOLOGY EXPOSURE

Microsoft Excel:-

Sort, Filter & Editing: - Arrange Data so that it easier to analysis, Sort the selected data in ascending & descending order and to temporarily figure out specific value.

Data Tools: - Data Validation, Text to Coolum, TRIM, Remove duplicates.

Pivot Table: - Pivot table makes data easy to arrange and summarize complicated data and drilldown in detail.

PROFESSIONAL QUALIFICATION

Managing The Department stock level, Visual Merchandise Planning, Stock take in the Store.

The Role of Supply chain Executive of the Front-end and the Back-End Executives.

Software Knowledge on SAP & POS.

SKILLS

Effective Management and strong Inter-Personal Skills.

A keen learner with constant zest to acquire new skills.

Capable of working productively under pressure, in a team as well as under my own

Supervision.

Ability to assimilate knowledge and learn new techniques quickly yet effectively.

Strong analytical, problem solving and organizational abilities.

PERSONALITY

Self-Driven, Result oriented, credible, reliable, tolerant and determined.

Emphatic communicator and able to communicate effectively and precisely.

Possess high levels of integrity and honesty, keen observer to grasp every opportunity.

Ability to lead by example and be a team player.

ACADEMIC QUALIFICATIONS

Pursuing Graduate from Uttarakhand Open University.

12th pass Form C.B.S.E Board in 2017.

10th Pass from C.B.S.E Board in 2015

PERSONAL VITAE

Date of Birth : 21st November 1999

Father’s Name : Mr Deepak ale

Address : Indrapuri farm, Clement Town, Dehradun.

(RishabhAle)



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