Customer Service Sales Manager
Resume:
Solomon Huebner-Mendoza
Fresno, CA *****
ady1gv@r.postjobfree.com
Experienced customer service provider in many different aspects of the business. I have proven to be successful in bringing my skills to an array of genres of the business, i.e. food service, clothing sales, and hospitality.
Authorized to work in the US for any employer
Work Experience
City Carrier
United States Postal Service - Fresno, CA
July 2023 to Present
• Collect letters and parcels.
• Sort incoming letters and parcels.
• Sell stamps and other postal products.
• Get customer signatures for registered, certified, and insured mail.
• Operate various types of postal equipment.
• Distribute incoming mail from postal trucks.
City Carrier
United States Postal Service - San Francisco, CA
April 2015 to July 2023
• Collect letters and parcels.
• Sort incoming letters and parcels.
• Sell stamps and other postal products.
• Get customer signatures for registered, certified, and insured mail.
• Operate various types of postal equipment.
• Distribute incoming mail from postal trucks.
Trader Joe's
Trader Joe's - Daly City, CA
May 2014 to May 2015
• Responsible for many aspects of being a crew member in a fast-paced grocery store
• Duties include customer service, product knowledge, and cashiering
• Also responsible for upkeep of different sections of the store, including stocking, merchandising, and ordering
Sales Manager
Macy's - San Francisco, CA
January 2010 to October 2013
• Managed a team of 20-30 associates in a fast-paced customer setting
• Successful in meeting sales goals and in motivating my associates to try to reach credit goals
• Managed the on boarding of new associates, from the hiring process to training
• Strategic scheduling and floor planning to maximize sales and customer service Sales Supervisor Women’s Shoes
Macy's - San Francisco, CA
January 2009 to December 2010
• Assisted the Sales manager in the high stress and fast paced women’s shoes floor
• Drove sales and motivated associates in opening credit
• Did floor plans for floor coverage and for inventory Customer Service Supervisor
Macy's - San Francisco, CA
January 2007 to December 2009
• I was the sole customer service supervisor for the 5 floors of the Men’s building in Union Square
• I troubleshot customer issues for the building and strove to resolve with all the resources available
• I supervised the recovery team, who was responsible for maintaining and merchandising all floors during business hours and after hours
Sales Specialist
Sean John Macy's - San Francisco, CA
January 2006 to December 2007
• Responsable for the sales and merchandising of the Sean John brand
• Worked with the company in setting up displays and giving product knowledge training Sales Associate Young Men's
Macy's Union Square - San Francisco, CA
January 2005 to December 2006
• Responsible for the Young men’s department sales and credit goals
• Conducted credit card transactions through POS System
• Answered incoming calls
• Placed orders
• Educated customers about new arrivals and general sales
• Assisted with returns
• Maintained a clean service environment
• Provided pleasant customer service
Education
High school diploma
Brunswick Community College - Brunswick, GA, US
April 1991 to August 1992
Glynn Academy - Brunswick, GA, US
August 1985 to June 1987
Skills
• Highly organized, positive attitude, and team oriented. Persistent in collaborating across departments to meet and exceed strategic/business objectives and goals. Authorized to work in the US for any employer
• Sales Management
• Employee Orientation
• Team Management
• Kitchen Management Experience
• Culinary Experience
• Management
• Medical terminology
• Medical terminology
• Communication skills
• Customer service
• Computer literacy Excellent people skills
• Highly proficient in Customer Issue problem solving
• Goal Oriented
• Team Oriented
Certifications and Licenses
Driver's License
Contact this candidate