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Customer Service Data Entry

Location:
Oxnard, CA
Salary:
$20 hr
Posted:
August 18, 2023

Contact this candidate

Resume:

805-***-****

ady1g2@r.postjobfree.com

Port Hueneme, CA

THERESA BEITH

About

I am seeking a position in a field where I may use the skills and abilities that I have developed in my past work experience. I am a strong independent worker, as well as a dedicated team player in search of the right position to grow with.

Experience

FAMILY DOLLAR

Assistant Store Manager

September 2022 to Present

Primary Duties: Managed retail store part-time. Supervised employees, stocked merchandise, answered phones, cashier, safe and deposit balancing, deposit preparation, closing reports, both opening and closing of store.

PRIMARY CARE PROVIDER

Elderly Parent

March 2020 to January 2023

Primary Duties: Provide complete care: medical care, clothing, bathing, housekeeping, respect and companionship until she passed away.

AMAZON FULLFILLMENT CENTER

Warehouse Associate (Oxnard, CA)

March 2022 to August 2022

Primary Duties: Inbound Stow Dept. and Packaging Department: sort product into robot cubicles by size – packaging required assembling appropriately sized boxes, preparing product to be shipped to customer, while maintaining all quality and safety requirements

DOLLAR TREE

Assistant Store Manager

August 2021 to April 2022

Primary Duties: Managed retail store part-time. Supervised employees, stocked merchandise, answered phones, cashier, safe and deposit balancing, deposit preparation, closing reports, both opening and closing of store.

OVERLAND SOLUTIONS

Premium Auditor

January 2020 to March 2020

Primary Duties: Worked remote from home with travel to clients work site. Collected confidential information and data from client list regarding their current workman’s compensation and general liability insurance coverage. Contact clients to schedule audits, balance data received to documentation/data provided by insurance company. Phones, data entry, customer service, travel, audit review and corrections. Traveled in Ventura County, Salem Oregon and Seattle Washington.

APPLEONE

Temporary - Accounting Clerk

(MIKE ROVNER CONSTRUCTION)

July 2018 to August 2018

Primary Duties: Temporary support in accounting department collecting conditional and unconditional lien releases from vendors and subcontractors. Opened front office, filing, copy and scan confidential documents, answered multi-line phone system, greeted customers as the backup receptionist. Created and maintained various Excel spreadsheets on company shared files, e-mail correspondence and phone contact with vendors and subcontractors.

DELTA LIQUID ENERGY

Assistant to Branch Manager

May 2016 to February 2018

Primary Duties: Work and correspond daily with VP of company located in corporate office, accounts billing & receivables, collections, process customer sales/receipts, reconcile daily cash/bank deposits. Data entry to include creating/maintaining both spreadsheets, databases, process all service work orders, answer multiple line phone system, responsible for understanding and communicating safety, emergency information to customers, take orders, schedule fuel deliveries/service work, dispatch drivers, process all paperwork for customer files maintaining a high degree of integrity and commitment to confidentiality, filing, ordering office supplies, safety meetings, follow safety rules, weekly billing by mail and email, sort/distribute incoming mail, FedEx, UPS packages, prepare outgoing correspondence and packages.

APPLE ONE –

Temporary office support

(COASTAL DENTAL)

March 2011 to July 2011

Primary Duties: Customer service phones (eligibility, benefits, member enrollment), data entry, scanning, excel spreadsheet research (create, maintain & research data).

VISITING NURSE AND HOSPICE CARE OF SANTA BARBARA –

Eligibility and Authorization Coordinator

July 2009 to October 2010

Primary Duties: Customer service, phones and documentation filing. Interacted with the insurance companies and IPA's to verify eligibility benefits for all home health patients to obtain authorization for necessary care. Communication with clinical staff to ensure they understood the authorization and can communicate benefit information to patients for home health care. Responsible for notification of benefits and financial responsibility information to hospice patients when verification indicates the patient has co-insurance amounts due. Document and maintain eligibility and authorization data in accordance with the departmental policies. Prepare materials and document processes and procedures for training. Bill insurance claims as requested.

EXPRESS PERSONNEL

Temporary Assistant – Finance Dept

(Visiting Nurse & Hospice Care of Santa Barbara)

January 2009 to July 2009

Primary duties: Worked as a contractor in the finance department main duty was working on the aging report to collect payment from insurance companies and private paying patients. I also helped to clean up and maintain the filing, entering data into the new computer system. Calling the insurance companies regarding past due balances. Sending medical information and proof of billing to them as needed. Filing, phones, billing of older claims.

Education

Ramona High School

Received High School Diploma

September 1985 – June 1989

Colorguard two years, Varsity Cheerleader two years, Swim Team, Theater

Riverside Regional Occupational Program

Received Certification

Word Processing – Excel

September 1992 – February 1993

Riverside Regional Occupational Program

Certified Dental Assistant

Received Certification – Dental Assisting, Coronal Polishing, Dental X-Ray Technician

September 1995 – June 1996 – Certified Dental Assisting

Riverside City College

Degree Pending

Intermittent dates – Business Administration, Computers, English

Oxnard City College

Degree Pending

Intermittent dates – Computers, Medical Terminology

Skills

Strong knowledge of injury prevention

Excellent communication skills

Attention to detail

Ability to collaborate effectively

Premium Auditor

Medical Insurance Billing/Adjudication

Accounting A/P-Receivables

Microsoft Word-Excel

Outlook – Lotus

Type 60-70 WPM

10-Key by Touch

Processing/Data Entry

Dictation/Transcribing

Customer Service/Call Center Experience

Phones/Switchboard Experience

Shipping/Receiving Inventory

Dental Assisting

Administrative Experience

VOLT SERVICE GROUP

Temporary -Technical Support Tax Software

November 2014 to February 2015

Primary Duties: Customer service call center for technical support of tax software. Assisted customers with installing/uninstalling, downloading tax software, tax software updates and patches. Trouble shoot customer software problems, remote access personal computers, communicate through email, live chat & phone calls. Created trouble tickets, gathered Intel for software programmers, and gave general tax & tax form information to customers. Averaged 50 to 100 plus phone calls per day, and up to 200 trouble tickets in one day.

SOUTHERN CALIFORNIA EDISON

Administrative Aide Payroll Dept

(VENTURA, ca)

March 2013 to December 2013 (9-month contract)

Primary duties: Heavy administrative/clerical support for payroll department. Processing payroll timecard substitutions and corrections. Maintained filing for confidential employee personnel files. Expense reports, Non-P.O. invoices. *** Also continued all duties I performed as temporary Administrative Assistant Aide III listed below.

VOLT SERVICES GROUP

Temporary Administrative Assistant III

(SOUTHERN CALIFORNIA EDISON)

February 2012 to March 2013

Primary Duties: *** Maintained filing for confidential employee personnel files. Expense reports, Non-PO invoices. Maintain department calendar, coordinate off-site meetings, customer correspondence, phones, filing, mail collection and distribution, processing vendor invoices, organize, purge, issue copies of confidential documentation for files and/or documents requests, data entry, creating and maintaining excel spreadsheets of various data, archive maintenance, supply and office equipment ordering and maintenance. ***



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