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Administrative Assistant Customer Service

Location:
Surrey, BC, Canada
Posted:
August 18, 2023

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Resume:

Hardeep Kaur

Mobile: +1-778-***-**** ady1fp@r.postjobfree.com

PROFESSIONAL SUMMARY

Dedicated professional with demonstrated skills in customer service, time management and trend tracking. Experience working in challenging environments to provide customer focused resolutions and feedback. Willing to take any task to support the team and help business succeed. CORE COMPETENCIES

Office Administrator Organized and detail oriented Time Management Professional attitude and appearance A team player Effective Communication

EXPERIENCE SUMMARY:

Ø Bringing solid expertise in managing multiple tasks simultaneously including preparing and editing information products, presentations and reports

Ø Experienced in monitoring and tracking a project budget by conducting variances, processing invoices and contracts

Ø Meticulous and systematic administrative assistant skilled providing administrative, financial and project support services

EDUCATIONAL & TECHNICAL QUALIFICATIONS

Education:

MBA (Specialization in Project Management) University Canada West 2023 BBA (Specialization in Business Administration) Gujral Punjab Technical University 2013-2016 Technical Skills :

Business Writing Email and Calls Management MS Office EXPERIENCE IN DETAIL

Residential Development Associate - Essence Properties Jan 2022 – Jan 2023 Ø Monitored project budget closely and detected variances early on, allowing for proactive adjustments that ultimately saved the company $10,000 Ø Provided project support by coordinating meetings, managing calendars, and preparing meeting materials for a team of 15 employees, resulting in increased productivity and efficiency

Ø Implemented streamlined processes for preparing and editing information products, presentations, and reports, resulting in a reduction of errors by 20% Ø Record and prepare minutes of meetings and conferences Administrative Assistant - Worldwide Education and Allied Services Aug 2016 - Dec 2019 Ø Managed and organized office supplies inventory by negotiating with vendors, resulting in a 20% decrease in supply costs

Ø Implemented time tracking software which resulted in a 20% increase in productivity among office staff

Ø Resolved customer issues promptly and effectively, maintaining a satisfaction rate of 95% and customer referral rate of 60%

Ø Composed correspondence, reports, and meeting note while providing secretarial and office management and support while building cooperative working relationships Ø Scheduled appointments, meetings, and events for management staff, resulting in effective business correspondence

Ø Carry out any additional general office tasks that are delegated, including data entering, the scan, and organizing

Ø Plan and plan trips, visits to locations, and special events for clients and employees of the business

Ø Offer encouragement and help coworkers with handling administrative duties, such as teaching them how to operate office supplies or tools or acquainting them with the administrator procedures and regulations



Contact this candidate