SYDNEY MILLER-SERRANO

715-***-**** ady1f9@r.postjobfree.com

PROFESSIONAL SUMMARY

Self-starting general clerical office assistant with outstanding customer service skills and experience.

SKILLS

• Database management

• Meticulous Organization

• Clerical assistant for multiple offices simultaneously

Multitasks with ease

• Extensive knowledge of Microsoft Office

Recordkeeping & File management

• Teachable & willing to learn

• Safeguard clientele confidentiality

EXPERIENCE

OFFICE ASSOCIATE WI DEPARTMENT OF TRANSPORTATION 4/2023-Present

Answer phones

Scan/email/copy

Mail

Microsoft Suite

CAREGIVE/MED PASSER NEW PERSPECTIVE SENIOR LIVING 12/2022-02/2023

•

Answered patient calls

•

Charting

•

Monitored vital signs

CERTIFIED NURSING ASSISTANT VILLA MARINA 12/2022-02/2023

O

Answered patient calls

•

Charting

Monitored vital signs

HEALTH INFORMATIONAL SPECIALIST ADECCO 06/21-08/2022

Scanned/faxed/copied/mailed dental documents

FULFILLMENT WALMART 05/2021-08/2021

Grocery shopper for online customers

OFFICE ASSISTANT EXPRESS EMPLOYMENT 01/2021-05/2021

• Data Entry, filing, answering phones

ADMINISTRATIVE ASSISTANT EXPRESS EMPLOYMENT PROFESSIONAL 08/2019-08/2019

• Accounts Receivable/Payable

Data Entry, filed, answered phones

MEDICAL SERVICES COORDINATOR HOME MEDICAL PRODUCTS/SERVICES 09/2017-01/2018

•

Interview clients to determine service needs

•

Reviewed insurance coverage and estimated costs

•

Payroll, accounting and billing

Data entry on computer, filed, answered phones

HRA SERVICE COORDINATOR EXPRESS EMPLOYMENT PROFESSIONAL 04/2017-06/2017

O

Managed case files along with reports

•

Assisted clients with economic programs including housing

•

Provided information as to program availability

HOSPITALITY/CNA SUPERIOR REHAB & NURSING 01/2016-05/2016

O

Answered patient calls

•

Charting

Monitored vital signs

OFFICE MANAGER BAYSIDE TAXI 05/2011-09/2013

•

•

Supervisor of office

Trained 25+ employees

Prepared and issued work schedules

CERTIFICATIONS, LICENSES

•

Certified Nursing Assistant WI License 2021-2023

Health Unit Coordinator certificate - 2009 to current

25-+year Grandma's Marathon volunteer

CPR and BLS certificate

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