Customer Service Medical Assistant
Resume:
Winterwheat Marquez
Customer service
Lakewood, CO 80226
ady1et@r.postjobfree.com
I would like to obtain a position to apply my skills and experience to benefit my employer. Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Mile Hi services - Denver, CO
November 2022 to January 2023
Inbound calls to schedule services for lawn aeration, window cleaning, air ducts,etc Customer Service Representative work from home
HomeAdvisor Inc - Golden, CO
November 2019 to March 2022
I started out taking inbound calls from contractors to help them with their account but I was promoted to the Revenue Recovery Team where I made outbound calls to contractors about any missed payments and past due balances on their account and attempt to collect that debt. Customer service/ telemarketer
Quality Care Resource Center - Westminster, CO
August 2019 to November 2019
Working on an automatic dialer to pre qualify potential customers for the rent to own process, and then transfer the client to a credit repair specialist to work on their credit.
• Assisted customers with a warm and professional attitude
• Assisted customers with questions
• Booked appointments
Appointment Setter
Grandview heating and cooling - Lakewood, CO
October 2018 to March 2019
Cold calling for appointments.
Medical Assistant
LAKEWOOD FAMILY MEDICINE, PLC - Lakewood, CO
February 2018 to August 2018
All back office duties pertaining to the field.
Medical assistant
Dr. Robert Domaleski - Wheat Ridge, CO
September 2014 to September 2015
I was Dr Domaleski's only medical assistant so I did all front and back office duties pertaining to the field. Appointment Setter
American Exteriors - Littleton, CO
June 2012 to September 2014
Schedule appointments for windows and siding using the promotional home script. Reset, and follow up on appointments that needed rescheduled Mentor new hires during their training period
Medical Assistant
Wheat Ridge Internal Medicine - Wheat Ridge, CO
June 2006 to November 2007
All back office duties pertaining to the field including phlebotomy, injections, EKGs and vitals. Education
Associate
High school diploma or GED
Skills
• Injections
• Patient Care
• Vital Signs
• EMR
• EKG
• Filing
• Microsoft Word
• Venipuncture
• Call Center
• Customer Care
• Customer Service
• Customer Support
• Triage
• Medical Office Experience
• Phlebotomy
• Medical Records
• Computer Skills
• Anatomy Knowledge
• Insurance Verification
• Medical Scheduling
• Sales
• Windows
• Telemarketing
• Communication skills
• Basic math
• Laboratory Experience
• Clerical Experience
• Physiology Knowledge
• Medical Terminology
• HIPAA
• Inside sales
• Manufacturing
• Typing
• Microsoft Office
• Computer literacy
• Documentation review
• Phone triage
• EHR systems
• EHR systems
• Phone Etiquette
• Quality Assurance
• Writing skills
• Data entry
• Cash handling
Additional Information
Professional Skills
Phlebotomy Advanced
EKG's Advanced
Pfts Advanced
EMR Competent
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