Voncia L. Nichols Hill

Dedicated to Consistency

Killeen, TX 76543

ady1b6@r.postjobfree.com

254-***-****

Proficient, Reliable, Quick Study

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Mobile Notary Signing Agent

Here I Go, Inc - Temple, TX

January 2021 to Present

• Provide Notarial Services for Affidavits & Jurats & Mortgage Loans

• Provide Ink Finger Printing Services

• Administrative Duties for Title & Lender Companies New Employee Trainer, Benefits Verification, Medicare Specialist Advocate Health Care - Chicago, IL

January 2017 to September 2020

• Patient Access Registration

• Registered Patients, Schedule Appointments, Initiate Prior Authorizations

• New Employee Trainer, Benefits Verification

• Multi-Specialty & Epic Certified

• EMR & CPT & ICD -10 CM

• Responded to inquiries and requests from providers

• Medicare Enrollment

• Processed Medical Claims, Payments, ROI forms

• Insurance Verification, 3rd party Billing, Collections Office Administrative Assistant/Receptionist

February 2011 to November 2016

• Prepared, organized and stored information in paper and digital form

• Dealt with queries on the phone and by email

• Greeted visitors at reception

• Managed diaries, scheduling meetings and booking rooms

• Arranged travel and accommodation

• Arranged post and deliveries

• Printed and photocopied

• Ordered office supplies

• Liaison with suppliers and contractors

Education

Certificate in Contact Tracing

Purdue University

2020

Diploma in Human Services

Minneapolis Community & Technical College - Minneapolis, MN 2003

Skills

• Epic (4 years)

• Medical Billing (2 years)

• Insurance Verification (4 years)

• Social Media Management (10+ years)

• Customer service (10+ years)

• Microsoft Office (10+ years)

• Intake (3 years)

• Documentation review (10+ years)

• Windows (10+ years)

• Administrative experience (10+ years)

• Personal assistant experience (5 years)

• Medical Scheduling (4 years)

• Hospital Experience (1 year)

• Medical Records (4 years)

• Employee Orientation (1 year)

• CPT Coding (4 years)

• EMR Systems (4 years)

• ICD-10 (4 years)

• ICD-9 (1 year)

Publications

No Chance

https://www.amazon.com/No-Chance-Voncia-Lesettajo-Nichols-ebook/dp/B09PG5NQ29 December 2021

An unfortunate common story of incest, molestation told from the perspective of a mother about a mother and the road to healing during that process. A colorful biography that walks through the psycholigical segments of trauma utilizing remnants of memory & poetry to begin the conversations that are often eluded in today's society. Perspective is everything no matter what you are facing. The story of wrongful touch and the lessons learned along the way. The solace of growth when your options have been seemly taken away from you. The blossoming of a woman in spite of her circumstances.

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