R, PETERSEN ady1b2@r.postjobfree.com

Office Management/Administrative Medical Assistant

Summary of Qualifications

• Skilled and intermediate in EMR, including Kronos, EpicCare, RxConnect, AllScripts, Soarian, Athenal, Microsoft, Outlook, Word, Power Point, Excel.

• Position Clinical Support. Staffing and Scheduling Division Urology. Proficient in prior authorizations, financial assistance, patient outreach, and refills coordination.

• Performing billing procedures and data management. Refer to the patient’s providers schedules user guide for all supporting documentation. Medical Terminology experience.

• Pharmacy Technician with 5+ years of experience in retail pharmacy setting.

Education

CBCS Certified Billing & Coding Specialist Certification National Healthcare Association 2023- in process

CMAA Certified Medical Administrative Assistant NHA 2022.

CMAA Certified Medical Administrative Assistant La Guardia Community College 2022.

CBCS Medical Coding Certification Program La Guardia Community College 2014

PTCB Certified Pharmacy Technician PTCB 2023 – in process

CPhT Certified Pharmacy Technician National Healthcare Association 2023 – in process

Certified Pharmacy Technician The City College of New York 2018-2019

Certified Gerontology York College Program 2018

CCMA Clinical Certified Medical Assistant La Guardia Community College 2020 -in process

Certified Secretarial Science A.S. University San Martin

Professional Experience

Northwell Health

Scheduler Coordinator 07/2022 – now

• Communicates operation or encounters time, place, and instructions to patient.

• Prepares patient chart for physicians’ review the day before visit.

• Acts as liaison between the patients and physician regarding the visit.

CVS Health Pharmacy

Pharmacy Technician 8/2017 – 05/2022

• Processing 65+ prior authorizations daily and coordinating medical clients.

• Reviewing with providers the necessity for medical requested by patients.

• Maintaining pharmacy inventory by checking stock; anticipates medications demands based on supply level and removes outdated medications.

Park Slope Cardiac and Diagnostic Services

Medical Receptionist 8/2016 – 8/2017

• Responsible for educating patients and answering questions.

• Maintained patient privacy and safety by always fallowing with HIPPA and OSHA regulations.

• Providing customer service and handling high phone call volumes.

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