LUISANA MARIETH MORALES MORALES

**** ** **** **., *****, FL 33133 Cell: 786-***-**** Email: ady1ai@r.postjobfree.com

CAREER PROFILE

A highly organized and enthusiastic teacher who is committed to providing a well-balanced, supportive, and engaging learning environment for all students. Has excellent background and proven success in helping children to reach their full potential. Dedicated and focused; comes from a background as a teacher, educator, counselor. Also, I have worked as a customer service, giving good service, being kind, honest, responsible and reliable.

EXPERIENCE SUMMARY

Customer service/ Cashier Miami - Miami, FL 04/2019 - Present as Customer Service

Helped the customers to resolve any situation.

Clear communication skills.

Ability to use positive language to create happy customers.

Explain to the customer how to send or receive money with Western Union.

Helped the customers to buy lottery, money orders.

Helped the customers to change every product that the people needed to change it.

Send and receive money with Western Union.

Answer the customer questions by the phone.

Recommend the best options products to the customers.

Notify the new promotions availables at the store.

Count the money.

Teacher Colegio Dr. Jose Maria Vargas - Venezuela, Tachira 10/2013 - 01/2018

Liceo Bolivariano Luis Lopez Mendez - Ministry Of Education Venezuela - Venezuela, Tachira 10/2017 - 01/2018

Established weekly anecdotal records and portfolios in order to assess student progress.

Observed children and recorded activities, maintained daily records and created safe environments during activities, meals and naps.

Tutored 48 students per week before and after school to enhance knowledge and abilities.

Introduced and encouraged debate-style classroom setting to increase student active participation and critical thinking.

Tested students with quizzes, essays and exams to gauge learning effectiveness.

Worked one-on-one with struggling students to design individualized lesson plans to increase progress.

Developed interesting course plans with multimedia learning tools to meet academic, intellectual and social needs of students.

Combined discipline plan with effective measures and lesson plans to increase concentration, participation and progress student accountability.

Improved students' reading levels through guided reading groups and whole group instruction.

Conquered challenges of working with a highly diverse student population to attain exceptional student achievement.

Planned and implemented lessons using various teaching strategies to meet diverse student needs.

EDUCATION

Bachelor of Arts in Teaching Biology and Chemistry University of the Andes December 2017

SKILLS & QUALIFICATIONS

●Active listening

●Customer service skills

●Management and time skills

●Creative lesson planning

●Curriculum development

●Instructional best practices

●Classroom management

●Parent relations

●Learner assessment

●Experiential learning, interactive learning

●Individualized lesson plan

●Technology integration

●Student motivation

●Met with students regarding their academic goals

●Developed teaching methods based on students’ learning styles

●Strong sense of personal responsibility for student achievement

●Strong organizational and planning skills

Full use of the Microsoft Office Suite of program

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