Nancy L. Abate

***** ******** ****** - ******* ** 33870

954-***-**** / ady19t@r.postjobfree.com

Nancy retired to Sebring, FL after working in business, customer service and the medical field industry for over 40 years.

SUMMARY:

Possesses strong work ethic, organizational and communications skills. Able to handle multiple tasks simultaneously, meet strict deadlines and can handle interruptions easily. Proficiently handled customer service department inquiries, complaints, scheduling and training of others. Medical office background with insurance, appointments, accounts payable, management of physician credentials.

EXPERIENCE SUMMARY:

MEDICAL QUALIFICATIONS AND AREAS OF KNOWLEDGE:

Possess excellent communication skills and always ready to assist anyone who needs assistance while working in a fast-paced medical office environment. Proficient in medical office duties such as all record documentation, scheduling patients for surgery, obtaining necessary approvals from various insurance companies and referrals. Verified appointments 24 hours prior to visit. Proficient in medical system ZOOM. Handled accounts payable, collections, bank statements and deposits. Managed physician credentials and correspondence for three physicians.

CUSTOMER SERVICE QUALIFICATIONS & AREAS OF KNOWLEDGE

Customer Service Representative working as liaison Production Control & Purchasing included initiating purchase orders, expedited and tracked material for plant and office operations, maintained personnel productivity of plant. Promoted to Customer Service Expediter working as liaison with over 100 representatives and plant personnel. Responsible for scheduling of incoming orders, initiated assembly line tickets and preparation of plant production schedules, maintained control and proper processing of customer orders throughout plant production. Verified customer credit and released processed orders on schedule and maintained budget for plant production on monthly basis. Maintained production schedules, compilation of shipping orders and tracking customer orders. Duties in purchasing included purchasing plant supplies for production and maintained all inventory control records for warehousing of materials. Maintained materials safety data sheets (MSDS) for OSHA requirement.

ADMINISTRATIVE QUALIFICATIONS AND AREAS OF KNOWLEDGE

Handled day- to-day business operations in various medical, insurance, pest control firms. Proficient in multi-tasking, data entry, correspondence, standardized filing systems and filing, supervising and scheduling personnel, computer, accounts payable and collections. Retail marketing.

EMPLOYMENT (additional information furnished on request)

Firedoor Corporation – Miami, FL

Hart & Cooley - Miami, FL

Boulton-Boon Insurance – Miami, FL

Sunlife Stadum –Miami, FL

Internal Medicine Associates– Miami, Fl

Dr. R .Taylor – Miami, Fl

Bon Worth Retail Store – Sebring, FL

Haynes Pest Control - Avon Park, FL

EDUCATION:

High School Diploma

Miami Dade Junior College

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