Lizbeth Vermef

Phone: 619-***-**** Email: ady17g@r.postjobfree.com

An experienced professional looking for a position where I can use my acquired skills and abilities in a progressive and challenging environment

Areas of Expertise

Excellent organizational skills • Time Management • Problem Solving • Microsoft Office (Word, Excel, PowerPoint, Outlook) • Verbal Communication • Written Communication • Excellent customer service skills • Ability to learn new things rapidly and adapt to new environments • First AID/CPR Experience • Enthusiastic • Ability to remain calm in high pressure situations • Fluent in English and Spanish

PROFESSIONAL EXPERIENCE

Sitel Corporation 10/2020-Present

Licensed for Property & Casualty I am able to assist existing customers with their current policies.

Handling policy changes. Binders, state to state transfers, renters along with answering complex billing questions.

ExpressJet Airlines 08/2006–09/2020

Flight Attendant

Attend passengers and provide a high level of customer service throughout every flight by greeting each passenger and providing information about airline procedures, seat locations and inflight services

Maintain all emergency equipment to ensure safety by verifying that fire extinguishers and oxygen systems are in working order, first-aid kits are fully stocked and all items are easily located

Prepare the plane for takeoff and landing following standard procedures such as walking the aisles to ensure luggage is stowed securely and all passengers have complied with appropriate federal regulations

Assist passengers in an emergency situation by announcing and/or demonstrating the use of seat belts, flotation devices, oxygen masks and emergency exits

Private Construction 2000–2006

Crew Lead

Prioritize projects, assign work tasks to crew members, procure required materials, file work orders and maintain written or electronic records of projects

Provide the construction expertise, organizational and communication skills necessary to complete quality building projects profitably

Assist in the technical training and re-training of crew members, including new hires to ensure they are fully trained and follow all safety and construction procedures

Kirby Vacuums 03/2005–08/2005

Sales Representative

Ensure high levels of customer satisfaction through excellent sales service

Assess customer needs and provide assistance and information on product features

Maintain in-stock and presentable condition assigned areas

Process point of sale purchases and handle returns of merchandise

Oro Maya Jewelry 1993–2001

Sales Associate

Ensure high levels of customer satisfaction through excellent sales service

Assess customer needs and provide assistance and information on product features

Maintain in-stock and presentable condition assigned areas

Process point of sale purchases and handle returns of merchandise

EDUCATION

Associates Degree in Business Management Human Resources, Completion May 2022

International Air & Hospitality Academy, Travel Specialist, 2006

Centro Integral de Diseno,1999

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