Stephanie Hughes

***** ******* ***** ***** **** Phone: 336-***-****

Huntersville, North Carolina 28078 E-Mail: ady178@r.postjobfree.com

My Objective

Obtain a challenging and meaningful position which will enable me to utilize my management, educating and sales ability.

Education

•University of North Carolina Greensboro, Bachelor of Arts, Communication with focus in Public Relations, August 2002 - December 2006

•Stanly Community College, Associate, Associate in Arts, August 1999 - July 2002-while attending Stanly Community College I maintained a 3.8 GPA

Employment

Drybar, Carolina’s and VA Beach May 2018-present

Account Executive

Responsible for:

-14 Selling Specialists

-140 accounts within 3 different retailers

-relationships with the above

-Responsible for planning and executing both corporate and store generated events

-worked sided-by-side at each of them

-Scheduling Selling Specialist per business needs

-Educating both Specialists and retailers, selling side-by-side when in stores

- Educated: actively reviewed education materials, role played, coached via Zoom and Teams or in-store when possible-Evaluated: Selling Speciaists performance in-store,

-Ongoing: Ensure Drybar’s in-store team builds and maintains strong and collaborative relationships with each level of Ulta, Sephora and Nordstrom management to secure preferred vendor status

-Delivered consistent increases each month

-Beat plan with a minimum of 110% over Plan each quarter

-Consistently beat goal for each Corporate Event

-implimentd successful Store Generated Events and Focus Days

-Built the Selling Specialist from 2 to 14 per increased business needs

-Took over being an Account Executive in my market within another line that the company acquired

-Built the Carolina’s business, making it the strongest in the company

-Awarded the Account Executive of the year for 2019 and 2021

-Had the strongest business with the largest retailer of the 3 we have a relationship with

-Averaged making the company approximately $58,000 per month

-Reported to the East Coast and Central Regional Sales Manager on all manners of the territories business

-Led conference calls with Selling Specialists about business needs, education on current and new products

-Created monthly contest as an incentive for the Specialists

-Proficient with computers

-Experience and knowledge with Word, PowerPoint, Excel, Salesforce, Sharepoint and Workday

-Experience with T&E and Freelance budgets while consistently staying within the given amount and strategically scheduled myself and freelancers in order to benefit business

-One of 2 Account Executives in the company who was picked to represent Drybar attending Ulta’s largest conference

-took over both the Georgia and Florida markets when Account Executives were not available

Philosophy, Charlotte, South and South East October 2017-May 2018

Sales Development Executive

Responsible for:

-Brand Ambassadors

-78 Ulta accounts

-relationships with the above

-Responsible for planning and executing both corporate event and store generated events-worked side-by-side at each of them when realistically possible

-Educating both BA’s and Ulta teams on Coty Prestige Fragrances, selling side by side when in-store

-over 29 Brand Ambassadors and 45 Ulta acct.’s in South

-over 24 Brand Ambassadors and 33 Ulta accounts in SE

-Monitored: Specialists schedule adherence, productivity vs. goal

-Educated: actively reviewed education materials, role played, coached via skype or in-store when possible

-Evaluated: PT Brand Ambassadors performance in-store,

-Ongoing: Ensure Coty’s in-store team builds and maintains strong and collaborative relationships with each level of Ulta management to secure preferred vendor status

--Consistently delivered on commitments

-Created solutions on how to mitigate and downside risk of goals

-created avenues to increase upside of goals

-Delivered flat to increases over plan monthly

-Delivered increases over 110% of Corporate set goals, with the South ranking #2 in events

-Reported to the National Sales Director on all matters within the regions

-

-Lead weekly conference calls with the Brand Ambassador team going over present and upcoming visual standards and presence in doors, product focuses and sales

-Touched base with BA’s on trend of business, what was working and ideas to improve their business with a follow up next week on the outcomes

-

Interviewed over 20 candidates

-determined who was/wasn’t a good fit

-set wage and completed the onboard process

-filled 10 open positions which led to be some of our top BA’s

Philosophy, Charlotte, NC Territory April 2016-Present

Regional Manager

Philosophy for the Charlotte and surrounding market.

Was chosen to fill another temporary reassignment in the Regional Manager role while the company was restructuring due to a recent merger. I was responsible for evaluating and assessing stock levels, merchandising and ensuring visuals are correct in order for them to be effective for consumers. I planned and executed both in store generated events and corporate events, in which I exceeded the set goals every time. While in this role, I not only educated consumers and associates while selling side-by-side in stores on product knowledge, but also led 6 multiple group trainings of up to 40 people on up-coming launches. I maintained relationships with each account via email, phone and in person, resulting in consistent increases each week of up to 13%. Given the constant communication within each account and specialist in the field, strategic planning on focus doors and successful events, I not only helped my territory to rank the highest within the market, but also maintain a steady trend above the company as a whole. In addition to the above, I was offered a permanent Regional Manager position with Philosophy in Baltimore, but unfortunately had to decline, as the move was not feasible at the time.

Belk, Charlotte, North Carolina August 2015-April 2016

Laura Mercier Business Manager

I began doing freelance work for Laura Mercier in August 2015 and within a short period of time I was offered the Business Manager position for their number one counter on the East Coast and top 6 in the country. As the Business Manager I am responsible for coaching, educating and developing a team of five beauty advisors, managing stock levels, counter displays, creating and maintaining existing relationships and ensuring that both myself and team meet and exceed goals. Since taking the position I have led a continuous increase each month and am sustaining a solid increase on our new fiscal season. I have accomplished this by creating a system of client loyalty for our counter to help re-build previous and new client relationships, executing successful corporate, at counter and outside events and ensuring that each member of our team are both aware and held accountable for their set expectations.

Sona MedSpa, Raleigh, North Carolina February 2014-August 2015

Senior Skin Consultant

I was hired by Sona MedSpa at their highest level in which a sales consultant can be, which inevitably results back to my previous experience and success. As a Senior Skin Consultant, I create and maintain relationships with clients by phone, email and in person selling a variety of aesthetic medical treatments and skincare. In order to have continuous retention of each category of clientele, I insure I maximize my time by concentrating on each of their needs and concerns and always keeping the line of communication open. I am responsible for producing 60% of the center's sales every month, all while continuing to be one of their top consultants in the company.

Belk, Macys, Raleigh, North Carolina January 2013-April 2015

Freelancer for Christian Dior

While freelancing for Christian Dior, I took part in outside, counter and national artistry events, which was a result of consistently exceeding and/or maintaining my sales goal.

Norsdstrom, Durham, North Carolina April 2012-January 2013

Trish McEvoy Business Manager

After my previous job with Trish McEvoy in Charlotte, I was promoted to manage the largest Trish McEvoy account in the country. We successfully beat our monthly goals, events and continuously stayed on plan to make our goal of being her only one million dollar counter by the end of the fiscal year. I accomplished and excelled at keeping and bringing in new clients in order to sustain a successful and growing business; excellent communication and customer service skills; learned how to create and execute successful events by networking through the community and the importance of maintaining both old and new relationships with clientele which inevitably contributed to the success of the counter. During my time there, I managed up to 8 very strong employees and watched both myself and each of them grow. In addition to that, I was the top-seller in the department out of 20 co-workers while still running the number one line in the department as well as in the Trish McEvoy Company.

Nordstrom, Charlotte, North Carolina November 2008 – April 2012

Trish McEvoy Business Manager

While working as the Trish McEvoy Business Manager I was one of the top sales representatives out of 20 co-workers in the Cosmetics Department. This accomplishment allowed me to be a part of an accelerated program in the company called "Future Nordstrom Leaders." I have also consistently continued to run increases at the counter each month by obtaining existing clients as well as bringing in new ones by building and maintain relationships with them. I continue to have a very high personal trade record due to the above, networking and coordinating inside and outside events. This enabled the counter to exceed the previous year's numbers. During this time I managed 6 different employees in which two of them achieved being promoted within the company.

Belk, Pineville, North Carolina June 2008 - November 2008

Accredited Clinique Physician Consultant

While working at the Clinique counter I was one of their top sales employee, resulting in continuing to be one of the first in the Country to be selected to be an accredited Clinique consultant.

Belk, Greensboro, North Carolina January 2005 - June 2008

Accredited Clinique Physician Consultant

While working at the Clinique counter I was their top sales representative due to product knowledge, building and maintain relationships with clients in store and utilizing outsourcing events. This allowed me to be chosen as one of the first in the company to be an accredited Clinique physician consultant.

Honors/Awards

•Future Nordstrom Leader, September 2009

The Future Nordstrom Leader program is achieved by showing a strong ability to manage others successfully while producing and maintaining a high sales rate.

•Accredited Clinique Physician Consultant, June 2007

While working at the Clinique counter as a sales representative I was chosen to obtain this title. This was due to being the top sales producer at the counter as well as in the region. This enabled me the credibility and opportunity to have certain physicians contact me about a particular client’s skin condition and incorporate our products with their regime when necessary.

Skill Areas

During my time in the Cosmetics/Skincare Industry, I have acquired and utilized many interpersonal communication skills. I have learned how to build relationships with clients via face to face, over the phone and email, which in turn has led to many networking opportunities and achievements. I have also had the opportunity to manage others and helped them to be successful at their job by looking at what they could improve in, assisting them with the proper knowledge needed and deciding who is or is not a good candidate for a particular team.

Personal

I am authorized to work, do not need visa sponsorship and am a United States Citizen

Summary

I am looking to obtain a career in which I am constantly being challenged and am able to utilize my experience with sales and management in multiple settings with the public.

References

Virginia Tate-Dimick

Philosophy Account Executive-Carolinas/Georgia

602-***-****

336-***-****

Michelle Maxwell

Philosophy RM/AE

704-***-****

Tiobhan Landrum

Cosmetics Department Manager

Nordstrom Montgomery

Contact this candidate