Customer Service Entry Level

BILAL ZIYAD BANJER

Jeddah KSA · +966-**-***-**** ***********@*****.*** · DOB: Feb 25 1992

RESUME OBJECTIVE

To Secure an entry-level administrative or operational position. Committed and energetic individual looking to utilize my skills to the benefit of the potential employer.

EXPERIENCE

2017

CASHIER, KAPLAN INTERNATIONAL OFFICE, Brighton UK

Worked in the food section assisting customers with the in-store check-out process. Including receiving of payments and providing appropriate change, bagging of items and checking prices.

2018 – 2019

INTL. OFFICE STUDENT ASSISTANT, KAPLAN INTERNATIONAL OFFICE, Brighton UK

Handled new student registrations and timetables. Acted as city advisor and college information assistant.

2020

DRIVER, UBER, Jeddah KSA

Pleasing passengers with the quality of service in a timely manner. Receive and follow customer locations and destinations through the app. Perform regular maintenance to the vehicle.

2021-2022

SALESMAN, Jarir Bookstore, Jeddah KSA

Helping customers by providing them products and devices that can be useful to them. Receive and organize new products. Learning about new items and explaining them to customers and coworkers. Requesting messing stocks and making sure we have all products in our showroom. Monthly sales target achieved 5 times.

2022-2023

LOSS ADJUSTER, AOBTCo, Jeddah KSA

Worked with marine and non-marine claims. Surveying and inspecting insurance claims. Provide information on the reason behind the damage. Pricing the loss following insurance polices

EDUCATION

2010

HIGH SCHOOL, AL-ANDALUS PRIVATE SCHOOL - KSA

2012

ENGLISH AS A SECOUND LANGUAGE, KENT STATE UNIVERSITY - USA

2018 – 2019

CIVIL ENGINEERING, BRIGHTON UNIVIRSITY – UK

Completed two years

2021

NEBOSH, KSA

Awarded with Nebosh diploma, National Examination Board in Occupational Safety and Health - KSA

SKILLS

•Able to provide proper risk assessment

•Knowledge of good safety procedures

•Establishing workplace safety

•Knowledge of Microsoft packages

•Knowledge of first aid and PPE methods

•Good timekeeping and attendance record Able to work independently and as a team

•Good communications skills

•Work under pressure

•Administration Skills

•Surveying marine and non-marine claims

•Knowledge of adjusting losses

•Familiar with insurance policies and how to review them

ACTIVITIES & HOBBIES

•Organized camping and fishing trips

•Travelling and social activities

•Customer Service Skills

•Risk Management

•Sports such as football, volleyball, tennis

•Fishing

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