Telephone Triage Call Center
Resume:
JENNIFER JOHNSON
RN TRIAGE GOLDEN VALLEY, USA 612-***-****
DETAILS
Golden Valley
USA
ady155@r.postjobfree.com
SKILLS
Excellent Customer Service Skills
Friendly and Outgoing Attitude
Multitasking Skills
Ability to Learn Quickly
Team Player
Excellent Communication Skills
PROFILE
Triage nursing is my passion. I have 28 years of experience performing triage duties. I am very comfortable with all cultures and lifestyles. I treat my clients with kindness and respect.
EMPLOYMENT HISTORY
RN Telephone Triage at HealthPartners, Bloomington April 2018 — May 2023
Assessment of client health issues via telephone with assistance of computer generated guidelines. Accurate charting and appropriate level of care determined. Medication Refill RN at Park Nicollet Specialty Center, Saint Louis Park February 2016 — April 2018
Medication refills handled for the patient's in the Park Nicollet Rheumatology Department. At times labs and new prescriptions were necessary. RN Patient Care Coordinator at HealthPartners, Bloomington January 2012 — February 2016
Outgoing phone calls to individuals who were recently discharged from the hospital. Assessment of their well-being. Review medications and answer all questions and concerns pertaining to the discharge instructions. RN First Aid Team-Target Field at Volunteer for Twins Baseball fans, Minneapolis April 2011 — September 2011
Always prepared to assist Twin's baseball fans if they should require first aid at the ball park.
RN Telephone Triage at HealthEast Care System, Saint Paul March 2001 — August 2008
Assessment of callers via telephone with assistance of computer generated guidelines. Excellent assessment skills and appropriate recommendations for care were critical outcomes.
EDUCATION
BSN, Bethel University, Arden Hills
January 2013 — December 2014
I graduated with honors.
ADN, Inver Hills Community College, Inver Grove Heights January 1990 — June 1992
I graduated with a 4.0 GPA.
REFERENCES
References available upon request
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