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Customer Service Sales Specialist

Location:
Los Angeles, CA
Posted:
August 19, 2023

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Resume:

Tyler Malega

Los Angeles, CA *****

ady14y@r.postjobfree.com

+1-323-***-****

Tyler Malega

Sales Specialist

ady14y@r.postjobfree.com

323-***-****

Profile

• Hardworking, dedicated sales specialist looking to advance my career with a company that will allow me to further develop my skills. For the past five years, I have been working with LeafFilter, as an In- Home Sales Specialist; estimating, pitching and selling home improvement products to clients. Prior to LeafFilter, I worked for Ford Motor Company as a new and used car salesman for five years. I have four years sales experience selling for Bose Corporation. I have been trained extensively in consumer focused engagement strategies, rapport building and closing techniques. I consistently exceed my goals, and I am always looking for new challenges, not only to better myself, but to better my team. Skills

• Currently Maintaining a 61% close ratio in a one call close environment

• I was a top performer at Brighton Ford selling 18- 25 cars per month

• At Bose Corporation I created and utilized quizzes, and projects, to drive my team’s ability to close sales, and model proper business practices

• I role play with staff members while taking notes on their progress, these progress reports exemplify problem areas, as well as the strengths for each individual employee, allowing them to better assess and work on their development

• I uphold an endearing and enthusiastic attitude which excites my customers

• I am able to manage complex customer situations and ensure clientele is satisfied

• I am exceptional at establishing relationships with my customers, and building rapport; this has made me a dependable and consistent leader in sales for LeafFilter, Ford Motor Company and Bose Corporation

• I am a true communicable team player, able to take and give coaching Education

• Obtained High School Diploma, currently holding a 3.88 GPA with Oakland Community College with a total of 54 credit hours completed

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

In Home Sales Consultant

LeafFilter Gutter Protection - Chatsworth, CA

February 2017 to Present

In home sales consultant for home-improvement company. Going to the home, taking measurements, estimating the job, and selling the product.

New and Used Car Sales

Brighton Ford - Brighton, MI

February 2012 to February 2017

Selling new and used cars to clients, building a book of business, filling out paperwork and working a CRM. Sales Specialist

Bose Corporation - Howell, MI

January 2008 to February 2012

Selling home theater systems, installations and personal audio solutions to clients, building a book of business, and training employees.

Education

Associate

Oakland Community College holding 3.88 GPA

Skills

• Interpersonal relationships, both oral and written. I have extensive sales experience and a 3.88 GPA studying psychology, biology and mathematics. I'm a natural. I'm able to close sales because I get people, I get how they tick. I have a rhythm, a body language, I follow a rhythmic pattern of communication. I build excitement; I build a tangible atmosphere that excites my clientele. I know facial expressions, body language, articulation and tone. I learned at a very early age, and I was always very good at convincing people to do things. I have excellent social skills. I am able to talk people into doing things very easily. I am very honest and truly want what is best for my clientele. This is why I am a successful salesman. I believe everyone has a core, and this core is what I communicate with. I feel a type of pull with people, a certain energy. Even over the phone, I visualize this almost "roller coaster-like" manifestation, as if I am riding their tone, their voice inflection, and I am able to steer them by using my voice inflection at certain key points in the conversation, to make the roller coaster go where I want to go, and close the sale. You can actually steer a conversation by tapering your voice, as well as using inflection and tonality teamed with pausing. It is simply ones and zeroes. It's something you're born with. I am 28 years old, and I consider myself a great leader. I have experience training employees how to close, how to build rapport, how to create proper needs assessments, how to overcome objections, and how to be an outstanding customer service representative. I expect the best and only the best. I take pride in my work. (10+ years)

• Sales

• Management

• Microsoft Office

• Data Entry

• Customer Service

• Powerpoint

• Communications

• Receptionist

• Word

• training

• Business Development

• Outlook

• Marketing

• Pricing

• Salesforce

• Sales Management

• CRM

• Construction Estimating

• Account Management

• Outside Sales

• Negotiation

• Customer Relationship Management

• B2B Sales

• Cold Calling

Certifications and Licenses

Driver's License



Contact this candidate