Customer Service Human Resources

Julie Maytum

*** ****** ******, ********, ** ****3 H: 716-***-**** E: ******@*******.***

Summary

Knowledgeable HR Assistant with [Number] years of experience in human resources and administration. Reliable, trustworthy and efficient. Well-versed in recruiting, phone interviews, screening and reference checking. Skills

Hiring and retention

Assessing performance

Compensation/payroll

New hire orientation

Personnel records maintenance

Administrative skills

Word processing

Understanding of HR policies

Decision making abilities

Benefits administrator

Experience

DOCUMENT MANAGER 02/2017 to 12/2018

DFT Communications - Fredonia, NY

Responsible for the organization, archiving and disposal of all corporate documents. This included working in the CRM to make sure documents were placed in the appropriate accounts. MARKETING ASSISTANT 01/2014 to 03/2014

DFT Communications - Fredonia, NY

Assisted in the outsourcing of the companies marketing. CUSTOMER SERVICE REPRESENTATIVE 09/2008 to 01/2014 DFT Communications - Fredonia, NY

Worked in the companies Customer Service Department. Worked on all aspects of telecommunications customer service including trouble ticketing and billing.

HUMAN RESOURCES ASSISTANT 10/1995 to 06/2003

DFT Communications - Fredonia, NY

Assisted with all aspects of the companies Human Resource Department. Including, but not limited to payroll, health insurance hiring, disciplinary actions and other human resource administration. COMMERCIAL CLERK 09/1988 to 08/1995

DFT Communications - Fredonia, NY

Worked in the companies Customer Service Department. Education and Training

Fredonia High School - Fredonia, NY High School Diploma 1986

SUNY At Fredonia - Fredonia, NY

Phycology

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