Michael Baldwin

(***) *** - **** ady13c@r.postjobfree.com 24636 Leafwood Drive Murrieta, California 92562

Profile

After putting my professional career on hold for over a decade in order to care for my mother, I am eager to resume my career and education. I have a wide range of abilities including a strong work ethic and a high attention to detail. I am easily trained and pick up things quickly. I have pride in my work and always strive to do my best and improve on areas that are not strengths.

Experience

Caretaker, Self Employed; Murrieta, California — 2008 - 2022

Primary Caregiver for my Mother, who suffered from Alzheimer’s Disease. A large range of duties required including, feeding, bathing, assisting with bathroom needs, first aid care for minor wounds, driving to doctors or other appointments, filling and dispensing prescriptions, cooking, cleaning, laundry and observing behavior and finding tasks to improve any undesirable moods, habits or behavior.

Regional Facilities Maintenance Technician, Sleep Train; Southern California — 2006 - 2008

A wide range of duties for both the opening of new retail locations and support and maintenance of over 100 Sleep Train and Mattress Discounters existing retail locations in Southern California, ranging from Ontario/Riverside area to Chula Vista/South San Diego area.

Conducting store and warehouse audits and working with staff to ensure the efficient and safe operation of retail stores and correcting any facilities issues preventing that. Ensuring fire extinguishers are charged and ready for emergency use if needed and that all safety regulations are being followed.

Corresponding with property managers and/or contacting out vendors for any repairs needed not within my range of abilities, such as a sign company for a light out in signage or exterminator for pest infestation, etc.

Installation and maintenance large reception desk/counter.

Installation, configuration and updating POS computers, laptops, printers and phone systems for retail locations, warehouse, trade shows and corporate staff. Contacting and working with help desk or phone/internet companies or the appropriate vendor for any additional assistance.

Replacing fluorescent lights and stained or damaged ceiling tiles, requiring rental and operation of scissor lift in some retail locations where the ceiling is too high to safely access with a ladder.

Attending to and fixing small issues needing correction such as drywall repair and paint touch up, issues with pluming, carpet cleaning, exterior store cleaning, replacing broken equipment, pest infestation or any other issues involved in proper store operation.

Filling out expense and mileage reports and traveling to Sacramento to attend annual department meetings.

Assistant Manger/Sales Associate, Sleep Train; San Diego, California — 2003 - 2006

Greeting new customers and creating rapport in order to educate them and assist them in their purchase of mattresses and bedding accessories.

Providing customer service for any customer issues after purchase of mattress.

Continued training of new sales associates once they arrive in a retail sore after completion of their initial training.

Coaching sales staff on techniques to help them meet sales goals.

Basic cleaning and maintenance of store required for store operation such as vacuuming or cleaning reception desk/counter.

Contact Facilities Maintenance or Help Desk for repairs and or maintenance needed for proper store operation.

Network Administrator/ATM Tech, Americash; Temecula, California — 2003 - 2003

Network administration of small office network for ATM supply/maintenance company.

Introduction and implementation of SOP for network and computer operations.

Repair and maintenance of all office computers or other technical equipment.

Installation, troubleshooting and repair of ATMs.

Food Server/waiter, The Great Oak Steakhouse; Temecula, California — 2000 - 2003

Greeting patrons, creating rapport, presenting specials, memorizing food and drink orders and inputting them into the computer system in a timely manner, serving patrons food and drinks and attending to any other needs to ensure a pleasant dining experience.

Food Server/waiter/Bus boy, Pechanga Cafe; Temecula, California — 1998 - 2000

Greeting patrons, creating rapport, presenting specials, memorizing food and drink orders and inputting them into the computer system in a timely manner, cleaning dirty tables, serving patrons food and drinks and attending to any other needs to ensure a pleasant dining experience.

Tractor Operator, Bill’s Tractor & Backhoe; Murrieta, California — 1997 - 1998

Operation and maintenance of tractors and tractor equipment and truck and trailer used to transport tractors and equipment, as well as hand tools such as chainsaw or weed eater or other tools for weed abatement, tree removal or other property cleanup needs.

Camera Department Associate, Penny Saver; San Marcos, California — 1996 - 1997

Specializing in the proofing of negative film on a light table (stripping) and correcting any errors for both black and white print and full color. Also proficient in all other jobs in the camera room department necessary for the production of a newsprint periodical such as, proofing paper print from the graphics department, shooting the individual paper pages onto an 8 page negative film, developing film, burning image from negative onto metal press plates and processing, sending metal plates to the press department for printing and proofing printed product for any errors and making judgement calls as to weather any errors found are financially worth stopping printing production and correcting. Other duties required prior to production such as, cleaning and maintaining equipment, punching holes for film and metal press plates or anything else required for the operation of the camera department.

Delivery Driver, Pizza Hut; Murrieta, California — 1995 - 1996

Delivering pizza and other food items to customers homes/business. Referencing delivery address on map and determining the most time efficient delivery route for multiple deliveries (prior to the invention of GPS guidance). Cleaning pots and pans, mopping floors and folding boxes.

Education

Coleman University, San Diego, California; Certification in Computer Applications and Networking. 2002

Skills

Technical knowledge of computers, networking, hardware and software programs and applications; Time management and multitasking; Customer relations; Work well with others or by myself; Punctual and Responsible; general knowledge of tools required to repair various equipment;

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