S

KIM SMILEY

352-***-****

ady132@r.postjobfree.com

Wesley Chapel, FL 33545

SUMMARY

Dedicated and Personable Medical Assistant bringing 5 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.

SKILLS

Medical Billing

Proper Sterilization Techniques

Advanced Anatomy Knowledge

Charting Expertise

Venipuncture and Phlebotomy

Wound Care and Irrigation

Inventory and Supply Management

Medication Administration

Cleaning and Organizing

Treatment Room Preparation

Supply Management

Completing Insurance Forms

Appointment Scheduling

Operating EKG Equipment

Multi-line Telephone System Operation

Patient Relations

Coordinating Drug Refills

Time Management

Updating Medical Records

Procedure Assistance

Examination Preparation

Multitasking and Prioritization

Social Perceptiveness

Check-In and Check-Out Procedures

EXPERIENCE

Medical Assistant

Land O Lakes, FL

Florida Medical Clinic/ Nov 2018 to Jun 2023

Schedule patients for spine procedures as ordered by the providers

complete necessary Insurance authorizations for Spine Procedures

Assessed, documented and monitored vital signs for patients within outpatient setting.

Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.

Participated in team meetings to improve workflows and contribute to improving patient population outcomes.

Conducted insurance verification and pre-certification and pre-authorization functions.

Incorporated outside records into charts and EHR.

Followed principles of asepsis and infection control to meet patient safety guidelines.

Performed preliminary physical tests to accurately record results in patient history summary.

Collaborated with local pharmacies to resolve and clarify issues with patient medication.

Secured patient information and maintained patient confidence by completing and safeguarding medical records.

Contacted pharmacies to submit and refill patients' prescriptions.

Scheduled appointments for patients via phone and in person.

Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.

Measured vital signs and took medical histories to prepare patients for examination.

Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.

Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

Organized charts, documents and supplies to maintain team productivity.

Cleaned and maintained medical equipment following procedures and standards.

Documented notes during patient visits.

Responded to patient callbacks and phone-in prescription refill requests.

Educated patients about medications, procedures and physician's instructions.

Certified Nursing Assistant

Tarpon Springs, FL

Visiting Angels Home Care/ Apr 2016 to Nov 2018

Facilitated activities of daily living, personal hygiene management, feeding and ambulation.

Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.

Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.

Observed and reported unusual symptoms and changes to my superior

Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.

Assisted residents with bathing and dressing to promote personal hygiene in a at home setting

Used mobility devices to transport patients.

Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.

Exhibited compassionate care and communication regarding issues surrounding death and dying.

Managed and maintained patient homes,

Rendered hands-on nursing care under direct RN supervision, adhering to OSHA policies and procedures.

Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.

Supported non-ambulatory residents in range of motion exercises.

Documented activities and recorded information in EMR system.

Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.

EDUCATION AND TRAINING

Associates in Medical Assisting: Medical Assisting

ATA Career Education Nov 2018

Spring Hill, FL

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