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Human Resources Employee Relations

Location:
San Antonio, TX
Posted:
August 19, 2023

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Resume:

DAVID SHEPPARD, MBA

San Antonio, TX § 260-***-**** § ady11d@r.postjobfree.com § LinkedIn.com/in/david-sheppard HUMAN RESOURCES LEADER

Visionary and results-driven leader with a track record of success managing and executing human resources (HR) strategy, accelerating organizational effectiveness, and continually advancing people and organizational issues. Directs key projects and initiatives involving people, employee relations, and development. Recognized for building a strong people-first culture, onboarding, developing, and retaining top talent while enabling a culture of diversity, inclusion, and performance. SELECTED HIGHLIGHTS

§ Talent & Culture Thought Leadership – Played a key role in guiding forward-thinking talent, culture, and inclusion initiatives while managing HR and operations initiatives for the United States Army.

§ Operational Excellence – Built, managed, and improved employee engagement, training, succession planning, career pathing, learning and development, and performance management strategies.

§ HR Data & Analytics – Implemented data-driven policies, processes, and best practices while driving forward business initiatives and creating scalable people operations strategies, programs, and processes. HR Strategy § Organizational Design & Development § Leadership Development § Onboarding & Offboarding Workforce Planning § Talent Acquisition § Learning & Development § Project & Program Management § HRIS Business Strategy § Diversity, Equity & Inclusion § Policy Development § Talent Management § Change Management PROFESSIONAL EXPERIENCE

CRISTUS HEALTH SANTA ROSA San Antonio, TX Jan 2023 - March 2023 Human Resources

Handled HR initiatives, managing recruitment, onboarding, development, compensation & benefits, systems implementation, and employee relations to advance business goals.

§ HR Expert. Provided education to employees on policies and procedures.

§ Employee Relations. Boosted engagement and retention through employee relations initiatives, including conducting investigations, making recommendations for resolution, and creating a database for all employee relations groups.

§ Digital Transformation. Played a key role in facilitating the transition of employee records from hard copy to digital. UNITED STATES ARMY Fort Sam Houston, TX Oct 2008 - May 2023 Senior Operations Manager Human Resources (2021-2023) Guided operations, human resources, and project initiatives to improve relationships, build morale, and increase productivity. Managed and resolved employee relations issues. Worked cross-functionally to drive strategic planning and advance organizational goals. Managed $4M budget, workforce planning, and continuous improvement.

§ People Management. Onboarded, trained, developed, and managed a team of 170+ inspiring a culture of inclusion. Developed and updated job descriptions, employee handbooks, and policies.

§ HR Programs. Maximized team skills and performance by implementing data-driven succession planning, performance management, and training programs, policies, and solutions.

§ Training Leadership. Identified gaps and implemented Combat Medic training programs and instructional content.

§ Operational Excellence. Planned and managed budget for the largest Directorate in Medical Center of Excellence, driving forward key supply chain initiatives for 6 divisions and 20 branches David Sheppard Page 2

Clinical Operations Manager Human Resources (2018-2021) Built and managed strategies, policies, and processes to optimize people and operational efficiency across 2 clinics. Served as change agent in HR, workflow management, and culture building. Leveraged data and analytics to drive forward data- informed people and clinical operations initiatives. Oversaw supply chain and facilities management.

§ Team Leadership. Onboarded, developed, coached, mentored, trained, and managed a clinical team of 28.

§ Performance Management. Handled performance evaluations, goal setting, and development plans to engage teams.

§ Leadership Development. Groomed 26 staff into next-generation leaders and boosted performance by creating and managing development courses, curriculum, and evaluations.

§ HR Strategy. Worked collaboratively to design and implement HR strategies and programs to advance success.

§ Facilities Management. Championed the planning and transition of a Role 1 Clinical into a Role 2+ Clinic, providing a greater capability to execute emergency measures and care for trauma patients. Medical Instructor Writer (2015-2018)

Designed training, learning, and development courses to advance individual skills, performance, and success. Provided physical fitness testing and training for 6 companies.

§ Learning & Development. Instructed 1,800K+ new Army Medics each year, advancing Tactical Combat Casualty Care, EMT, and Pre0Hospital Life Support skills.

§ Performance Improvement. Boosted success (95% pass rate) by implementing study halls and learning plans.

§ DEI. Instilled a culture of diversity, inclusion, and belonging by serving as Equal Opportunity Leader, planning, organizing, and implementing numerous programs and events. Troop Senior Medic (2008-2015)

Provided world-class medical support while coaching, mentoring, and developing Service Members’ skills and ensuring medical readiness for a team of 100+.

§ Continuous Improvement. Championed several initiatives, including developing a medical sick call, mission standards, and standard operating procedures (SOPs).

§ Training & Development. Enhanced team performance by developing continuing education and recertification programs while deployed; subsequently deployed to recertify other units to maintain medical assets.

§ Coaching & Mentoring. Optimized workforce planning, assigning medics according to their skills and personalities, enabling platoons with the best individualized medics. EDUCATION

Master of Science in Management & Leadership, Human Resource Management Purdue Global University 2022 Master of Business Administration, Human Resource Management Purdue Global University 2022 Bachelor of Science, Health Care Administration Kaplan University



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