RAJIV RANA

H.No.-***, Bijwasan, New Delhi – *****1

Contact: +91-935*******

Email: ady11b@r.postjobfree.com

ADMINISTRATION PROFESSIONAL

A forward-looking proactive individual with comprehensive skill set consisting of professional credentials, superior communication skills, leadership and team skills to achieve over all business-development/revenue-generation goals.

A dynamic Executive with over 17 years of comprehensive experience in General Management, Facilities Management, Personnel Management, Administration & Transport and implementing cost and time reduction measures.

Cost effective professional, proficient in maintenance of facilities viz., House Keeping, Office Equipments, successful in leading corporations through critical phase, turnaround and fast-track growth.

Dexterity in structuring and implementing innovative administrative policies/procedures to generate undivided commitment and dedication among personnel.

Professional competencies in managing entire range of Admin functions – Facility Management, Cafeteria Operations, Housekeeping Operations, Security Management, Evacuation & Safety Drills, Coordination between Front Office, Mailroom, Maintenance, Administration Helpdesk, Arrangement of big Meetings and Seminars, Vendor Management, Billing & Procurements, Employee Transport Services, Vehicle Fleet Management & Compliance, Safety, Discipline.

Exceptional leadership experience and personnel development expertise having supervised large teams consisting of members at different levels and functions.

Core Competencies

Transportation Administration Communication Strategies Welfare Activities Personnel Administration Employee Relations

PROFESSIONAL EXPERIENCE

Deutsche Bahn India Private Ltd. May’23 – till now

(Engineering, Consulting & Operations)

Transport Manager

Leading transport team and responsible for looking after vehicles which run on a 24-hour basis.

Setting up transport function.

Developing transportation strategies and SOP.

Negotiating and bargaining transportation prices.

Planning and discussing best routes and operational schedules.

Analyse staff needs and makes recommendation for developing, implementing, improving, and expanding Transportation Services, Inspect Vehicles for damage and compliance with safety standards

Ensuring safe and secure transport services are being provided to delegates visiting from abroad on business trips.

Handling and actioning upon all escalations raised by users regarding transport services.

Managing and taking care of the vehicles been allotted to the top management officials and CXOs.

Meeting and coordinating with all DGMs towards ensuring that best transport services are driven.

BlackRock Oct’19 – May’23

(Financial Planning & Investment Management)

Transport Officer

Directing all transportation activities.

Working through Routematic application for ETS.

Developing transportation relationships.

Negotiating and bargaining transportation prices.

Dealing with the effects of congestion.

Confronting climate change issues by implementing transport strategies and monitoring organisation’s carbon footprint

Ensuring safe and secure transport services are being provided to delegates visiting from abroad on business trips.

Handling all escalations and feedbacks being shared by users regarding transport services, towards improvising the transport function.

Providing hassle free transport services to different teams within company during events.

Handling all spot rental requests as & when raised by company resources.

SPOC for all vehicle & driver compliances.

Vendor handling.

RBS Aug’16 – Aug’19

(The Royal Bank of Scotland)

Site Lead Transport

In-charge of day-to-day transport operation of employee transport services for two centres in Gurgaon.

Taking care of the Induction and training of all new staff/vehicle.

Incident Management SPOC for North Region.

Escalation & communication SPOC for North Region.

Vehicle & Driver compliance.

Penalize defaulters (Vendor) as per penalty parameters

Solving problems associated to our customers regarding transportation

Involved in implementation of Automated Transport Management System (Routematic)

Handling the deployment of Guards for both centres.

Vendor Management, Internal audits & organizing SPR.

Monitoring and delivering data of weekly, monthly & quarterly reports with the management.

Toluna India PVT LTD. Aug’06 – Dec’15

(Market Research – US Based Company)

Senior Executive – Administration

Handled the entire spectrum of activities across, provided facilities, housekeeping/pantry services/Employee Transport Services, mail room operations, Record management and pantry/tea/coffee/water services.

Acted as one point of contact for all administrative matters like, canteen/pantry management, guest house management, maintenance, upkeep and repairs of company’s assets, logistics and courier services, procurement, storage and issue of stationery, Employee Transport Services.

Maintained a flawless communication with the employees; ensure timely resolution of employee grievances and harmonious working environment at all levels.

Carried out necessary procedures in the event of fire, flood, breaking and entering, accident or major damage.

Coordinated with Event Management Companies for organizing various activities like seminars, conferences, team building activities, recreational activities.

Assured that Housekeeping staff always follows established safety regulations in the use of equipment & supplies. Ensured activities in compliance of legislation and regulatory requirements in the department.

Achieved runners up team award by participating in six sigma project.

Vertex India PVT LTD. Nov’05 – Aug’06

(BPO)

Audit Executive – Transport Billing

Supervised Data Entry team and enhanced their skills.

Prepared cost and utilization statement on weekly and monthly basis.

Furnishing daily and weekly status report to Senior Management,

Responsible for the correction and finalizing Transport Vendor bills after doing required deductions as per KM Template before furnishing it to the finance department.

ACADEMIC & PROFESSIONAL CREDENTIALS

B.A. 2005 Gauhati University

COMPUTER PROFICIENCY

Package: MS-Office’97, 2000, XP (Word, Excel, Power Point, Paint)

Internet: E-Mail & Surfing

Typing Speed: English (45 wpm)

Gender : Male

Marital Status : Married

Date of Birth : 28th March 1978

References : Available on request.

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