Heather Gainey

Customer Service Representative

Glendale, AZ 85301

ady108@r.postjobfree.com

+1-602-***-****

Authorized to work in the US for any employer Work Experience

Chili's Bar and Grill

Brinker International Inc - Phoenix, AZ January 2023 to Present

Server, expositor, host, Togo, food runner

Server

Ronnie's Cafe - Phoenix, AZ June 2020 to January 2023

Customer service

Bartender

La Perla Sports Cantina - Glendale, AZ January 2020 to March 2020

• Worked in a high volume and fast paced environment • Greeted guests

• Prepared bar and restaurant

• Worked lunch, dinner and closing shift

Patient Care Technician

Averhealth

October 2019 to January 2020

• Collecting samples from patients • Checking patients in

• Data entry

Server

Taco Guild - Phoenix, AZ

February 2019 to September 2019

• Welcomed guests as they arrived • Managed cash, check, credit orders • Maintained a clean work area

• Checked on guests frequently

Server/Bartender

Chili's Grill & Bar Restaurant - Phoenix, AZ June 2018 to February 2019

• Worked in a fast paced and high volume environment • Greeted guests

• Opened and closed restaurant and bar

• Worked lunch, dinner, and closing shift

Server/Bartender

The Hangar Bar and Grill - Scottsdale, AZ March 2017 to June 2018

• interacted with guests

• Experience with fast paced environments

• Prepared and served alcoholic beverages

• Performed opening and closing duties

• Provided fast, friendly, and excellent customer service

Server/Bartender/Manager

Salt & Lime - Scottsdale, AZ November 2014 to March 2017

• Worked in a fast paced and high volume environment • Performed opening and closing duties

• Managed employees and handled cash deposits

Server/Bartender/Trainer

Chili's Grill & Bar Restaurant - Phoenix, AZ July 2008 to November 2014

• Trained new staff

• Involved in fundraisers the company held

• Served tables and worked behind the bar

• Greeted guests

• Opened and closed restaurant and bar

• Worked in a fast paced and high volume restaurant and bar • Worked lunch and dinner shift

Education

High school or equivalent in International Baccalaureate Degree

North High School - Phoenix, AZ

Skills

• Receptionist

• Data Entry

• Microsoft Word

• Customer Service Skills

• Filing

• 10 Key Calculator (10+ years) • Typing (10+ years)

• Customer Service (10+ years) • Communications (10+ years) • Microsoft Office (2 years)

• Communication Skills

• Spanish speaking (10+ years) • Administrative Experience

• Phone Etiquette

• Bartending

• Restaurant Experience

Certifications and Licenses

food handler certificate High school diploma

May 2002 to Present

Food Handler

Assessments

Customer Focus & Orientation — Highly Proficient

January 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Contact this candidate