.

.

Candice Landman

Senior Administration Officer / Executive Assistant

Address Pietermaritzburg, South

Africa 3201

Phone 066*******

E-mail ady0w9@r.postjobfree.com

Enterprising Senior Executive Administrator with 23 years of experience. Expert in strategic planning and organization and providing comprehensive support to company leaders. Goal-oriented toward meeting long-term goals through daily organization. Dedicated to excellent customer service, client satisfaction and team communication.

Skills

Business writing

Advanced MS Office Suite

Filing and data archiving

Human Resources Management (HRM)

Office administration

Conference planning

Report writing

Travel coordination

Performance improvement

Staff Management

Travel accommodations

Report analysis

Conflict management

Schedule Management

Business administration

Strategic planning

Schedule & calendar planning

Proofreading

Report Development

.

.

Office management

Budgeting

Administrative support

Project planning

Financial services

Project Management

Extensive vocabulary

Work History

Sep 2022 -

Current

Executive Assistant

Ramsay Engineering (PTY) Ltd, Pietermaritzburg

• Updated spreadsheets and created presentations to support executives and boost team productivity.

• Screened calls and emails and responded accordingly to support executive correspondence.

• Used advanced software to prepare documents, reports and presentations. Office 365, Sharepoint, Planner, Forms, SOM, Calendar, DocuSign, Stream, Teams.

• Facilitated training and onboarding for incoming office staff.

• Created expense reports, budgets and filing systems for management team.

• Organized and coordinated conferences and monthly meetings.

• Developed and maintained automated alert systems for important deadlines.

• Updated spreadsheets and databases to track, analyze and report on performance and sales data.

• Processed travel expenses and reimbursements for executive team and senior management group.

• Transcribed meeting minutes to support sales, business development and senior management teams.

• Responded to emails and other correspondence to facilitate communication and enhance business processes.

• Created and managed office systems to efficiently deal with documentation.

• Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.

• Wrote reports, executive summaries and newsletters.

• Coordinated events and worked on ad hoc projects.

• Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.

• Managed and reviewed filing and office systems.

• Worked with senior management to initiate new projects and assist in various processes.

• Company Cadence.

.

.

• Daily working on Planner, creating dashboards, Tasks, Projects through to completion.

Jun 2022 -

Sep 2022

Executive Assistant

Dunranch (PTY) LTD, Pietermaritzburg

• Updated spreadsheets and created presentations to support the Director and boost team productivity.

• Screened calls and emails and responded accordingly to support executive correspondence.

• Used advanced software to prepare documents, reports and presentations.

• Facilitated training and onboarding for incoming office staff as well as Bed

& Breakfast and Venue staff.

• Processed travel expenses and reimbursements for Director and his Clients as well as for the senior management group.

• Transcribed meeting minutes to support sales, business development and senior management teams / Monthly Financial Meetings for 8 businesses.

• Supported business and hospitality needs of corporate partners and staff during meetings and company events.

• Created and managed office systems to efficiently deal with documentation.

• Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.

• Oversaw daily household activities for traveling clients.

• Prepared homes for client arrivals and administered rental properties.

• Managed mail and both incoming and outgoing correspondence, mail, email and faxes.

• Wrote reports, executive summaries and newsletters.

• Used QuickBooks to produce monthly invoices, reports and other deliverables.

• Upheld strict timetables by maintaining accurate, balanced calendars.

• Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.

• Answered high volume of phone calls and email inquiries.

• Handled incoming and outgoing mail, email and faxes.

• Filed paperwork and organized computer-based information.

• Visited residential properties and prepared homes for clients' arrival.

• Worked with clients to effectively plan and coordinate logistics for special projects and events.

• Greeted arriving visitors for B&B's and Functions, determined nature and purpose of visit and directed individuals to appropriate destinations.

• Took notes and dictation at meetings.

• Managed residential property issues and prepared homes prior to client arrival.

• Setup and daily maintenance of Nightsbridge, Bookings.com, Lekkerslaap, TravelIT for Accommodation Bookings.

• Supervision of GeoChem Reports for all Stores.

• Management of Camera Logs for 8 Stores as well as addressing of In House Complaints.

.

.

• Co ordination of Stores Marketing, Facebook Advertising and Bulk sms ing.

• Management if all Income Schedules for 3 Businesses.

• Management of all venues and Function planning at Victoria Country Club.

Jan 2020 -

Sep 2020

Financial Administration Manager /Personal Assistant to the Owner

Moodies Financial Services (PTY) LTD T/A Wealth Manager, Pietermaritzburg

• Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.

• Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.

• Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.

• Sourced and ordered office equipment and supplies.

• Maintained appropriate filing of personal and professional documentation.

• Used discretion when handling confidential information.

• Documented and distributed meeting notes to identify, analyze and improve workflows.

• Attended meetings, took notes and tracked action items.

• Arranged domestic and international travel plans and itineraries.

• Responded to emails and other correspondence to facilitate communication and enhance business processes.

• Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.

• Oversaw personal and professional calendars and coordinated appointments for future events.

• Utilized personal and professional networks to identify, acquire and manage new clients.

• Served as point of contact between clients and managerial staff.

• Collaborated in cloud environments such as Trello and Google Workspace.

• Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.

• Experienced with productivity tools such as Slack, Zoom, Google Docs and Sheets, ClickUp and Asana.

• Updated spreadsheets and created presentations to support executives and boost team productivity.

• Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.

• Organized and attended meetings and compiled related documents and reports.

• Management of Clients Records of Advice: Glacier and Old Mutual Wealth.

• Production of Quarterly and Annual Client Portfolio Reviews.

• Assets under Management.

• Proof Reading and drafting of Wills and Testaments, Memorandums of Understanding and other Official Correspondence.

.

.

Sep 2011 -

Mar 2019

Senior Administration Procurement Officer

Dept. Co operative Governance & Traditional Affairs B.U. Municipal Governance, Pietermaritzburg

• Managed staff development, underperformance issues and employee relations to adopt consistent, fair and objective decision-making.

• Reported building and facility repairs, defects and security issues to contractors and monitored progress toward resolutions.

• Supported CEO on financial management and acted as first point of contact for budget holders.

• Provided continuous quality review and spearheaded procedures and processes for program improvement.

• Delivered advice and policy guidance relating to provisional project management and business analysis.

• Partnered with HR to implement and monitor policies and procedures and recommend changes.

• Cooperated with health and safety policies and identified and controlled hazards for tasks, projects and activities.

• Developed and maintained productive relationships with internal and external stakeholders to support increased business.

• Represented company at internal and external forums and committees for effective corporate communication and collaboration.

• Developed and implemented performance improvement strategies and plans to promote continuous improvement.

• Prepared variety of different written communications, reports and documents.

• Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.

• Led projects and analyzed data to identify opportunities for improvement.

• Worked with customers to understand needs and provide excellent service.

• Developed team communications and information for meetings.

• Created plans and communicated deadlines to complete projects on time.

• Conducted research, gathered information from multiple sources and presented results.

• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Received and processed stock into inventory management system.

• Co-project Management of Ministerial Deployments through out the Province as well as support during contract duration.

• Municipal Governance and Admin Grants and Database Management.

• Secretariat for HOD's Technical MuniMec.

• Specialised Procurement / Tenders for Act. SGM Local Government.

• MTEF (Forecasting over 5 year period).

• Preparation of Branch's Annual Procurement Plan.

• Preparation of B.U. MMM input to Monitoring and Evaluation on a monthly and quarterly basis (submission of evidence).

.

.

Jul 2003 -

Aug 2011

Senior Administration Officer

Dept. LG & Housing Directorate: Legal and Administration, Pietermaritzburg

• Liaised with staff to manage information, develop systems and compile reports using data to identify trends and take action to enhance performance.

• Developed and implemented business administration systems, databases and recording systems to support operational delivery.

• Partnered with HR to implement and monitor policies and procedures and recommend changes.

• Represented company at internal and external forums and committees for effective corporate communication and collaboration.

• Management of the B.U's BID Section.

• Establishment and maintenance of the Local Government Suppliers Database.

• Preparation of the BU Procurement Plan and Annual Performance Plan, quarterly monitoring to ensure projected targets are met.

• Contract maintenance.

• Respond to Audit queries.

• MMM reporting.

• Local Government Branch Events Management.

• Proofreading all contracts, legal documents as well as Councillor training material and correspondence.

Sep 1991 -

Jun 2003

Administration and Procurement Data Capturer

Dept. Local Government & Housing, Pietermaritzburg

• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

• Resolved conflicts and negotiated mutually beneficial agreements between parties.

• Collaborated with team members to achieve target results.

• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.

• Used Microsoft Word and other software tools to create documents and other communications.

• Improved operations through consistent hard work and dedication.

• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.

• Developed team communications and information for meetings.

• Conducted research, gathered information from multiple sources and presented results.

• Developed and maintained courteous and effective working relationships.

• Participated in team-building activities to enhance working relationships.

• Prepared variety of different written communications, reports and documents.

• Created plans and communicated deadlines to complete projects on time.

.

.

• Actively listened to customers' requests, confirming full understanding before addressing concerns.

Education

Jan 1985 -

Dec 1989

High School Diploma

Estcourt High School - Estcourt

• Awarded Matriculation with Exemption

• Hostel and School Prefect

• Captain First Team Netball

Jan 2004 -

Dec 2004

No Degree: Advanced Certificate in Public And Dev. Management

University of Durban Westville - Westville

• Passed with full distinction

• NQF 6

• Scientific Writing, Report Writing, Presentations, Research Skills and Assertiveness MODULE 1.

• Public Administration, Public Management, Policy Making, Organising, Planning, Leadership, Motivation, Control and Evaluation MODULE 2.

• Organising and Service Delivery MODULE 3.

• Human Resource Management MODULE 4.

• Policy Making & Development in South Africa (Legislative Processes) MODULE 5

• Public Financial Management MODULE 6.

Jan 2012 -

Dec 2012

No Degree: Programme in Local Government Management NQF 5

UNISA - South Africa

• MODULE 1: Local Government Management

• MODULE 2: Project Management for Sustainable Management

• MODULE 3: Local Government Management.

• MODULE 4: Ethics and Professionalism.

• MODULE 5: Introduction to Law and Community Policing.

• MODULE 6: Local Government Finance.

• MODULE 7: Human Resource Management.

Accomplishments

The incumbent received an Outstanding Meritorious Award for 15 consecutive years of Outstanding Achievement within the Public Service. This was achieved in 2012. Software

MS Office Suite, Word, Excel, Power Point

SAGE

.

.

DocuSign

MS SharePoint, Planner, Teams, Stream, Forms

SOM

Languages

English

Afrikaans

Certifications

Jan 2000 Microsoft PowerPoint 2000

Jan 2000 Microsoft Excel 2000

Interests

Reading

Outdoor Activities

Music

Fitness

Sport and fitness

I am a qualified Fitness Trainer and enjoy assisting others to achieve their personal goals.

Contact this candidate