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Human Resources Customer Service

Location:
San Diego, CA
Posted:
August 18, 2023

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Resume:

DHANYA SHASIKUMAR NAIR

***** *********** *** ady0vs@r.postjobfree.com

San Diego, CA – 92131 949-***-****

QUALIFICATIONS

Excellent communication and written skills

Strong understanding of organizational processes

Strategic problem solver

Expert in MS Suite and accounting applications

Hands on HR and admin professional

Result oriented, self-starter, fast learner

Outstanding team player

Over 6 years of industry experience

EXPERIENCE

SAN DIEGO UNIFIED SCHOOL DISTRICT, SAN DIEGO, USA

JUNE 2023 – CURRENT

PARAEDUCATOR INDEPENDENCE FACILITATOR (PIF)

Work with students with special needs individually on specific learning tasks and objectives

Interact with special need student in a warm and understanding manner

Monitor student activities such as drill, practice and test taking after lessons and instructions given by teacher

Monitor student behavior and assist in maintaining an orderly classroom atmosphere for the purpose of providing an optimum learning environment.

Perform clerical and supportive tasks for teacher such as correct student papers, record grades etc.

Perform positive behavior support and management.

SAN DIEGO UNIFIED SCHOOL DISTRICT, SAN DIEGO, USA

DEC 2022 – CURRENT

OFFICE DUTY/NOON DUTY

Support the San Diego unified school with daily office tasks as office clerk help.

Support the school authorities with snack and lunch activities of students.

Assist the school teachers on the day-to-day school activities.

Assist kids with their day to day needs during recess and lunch time.

AGARWAL BUSINESS HOUSE, PUNE, INDIA

JUNE 2019 – MAR 2022

HUMAN RESOURCES ASSOCIATE/CUSTOMER SERVICE SPECIALIST – REMOTE

Managed India customer care team work on day-to-day customer support

Help the team work on multiple projects related to human resource

Manage and help team perform minor bookkeeping and accounts

Assisted HR & Admin Manager in HR & Admin related activities.

AGARWAL BUSINESS HOUSE, PUNE, INDIA

JUNE 2010 – MAR 2012

HUMAN RESOURCES ASSOCIATE - REMOTE

Assisted HR & Admin Manager in HR & Admin related activities.

Scheduled online interviews and evaluated selection process.

Coordinated company’s in-house online training sessions.

Assisted recruitment screening process & orientation process.

Managed onboarding sessions for new joiners.

AGARWAL BUSINESS HOUSE, PUNE, INDIA

JUN 2007 – MAR 2010

HUMAN RESOURCES ASSOCIATE

Supported strategic directions as Executive assistant for senior company executives.

Assisted HR & Admin Manager in HR & Admin related activities.

Scheduled interviews and evaluated selection process.

Coordinated company’s in-house training sessions.

Assisted recruitment screening process & orientation process.

AGARWAL BUSINESS HOUSE, PUNE, INDIA

JUN 2004 – JUN 2007

ADMINISTRATIVE ASSOCIATE

Responsible for maintaining smooth operations of overall office

Handled various daily reporting tasks for the organization.

Coordinated meetings and managed expense reimbursements.

Provided assistance to the company CEO in all official matters.

Coordinated domestic travel arrangements for executive level staff.

EDUCATION/ SKILLS

Bachelor’s degree in commerce/accounting

Master’s degree in personal management/Human Resource.

Proficient in Microsoft Office Suite and Tally accounting software

Proficient in Functional Software Testing

CORE COMPETENCIES

Executive Support ~ Business Planning ~ Marketing Management ~ Labor Law ~ Team Leadership ~ Training and Development ~ Strategic HRM and Corporate Planning ~ Organizational Behavior ~ Organization and Communication – Functional software testing

COLLEGE/UNIVERSITY DEGREE

Bachelors in Commerce, Pune University, India

Masters in Personnel Management (MPM), Pune University, India



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