LINSEY LEMAY, CAMS ady0vh@r.postjobfree.com

504-***-**** Metairie, LA

LinkedIn: h t t ps:/ /www.l i n k edin.c om/i n / l i nsey-l emay-c ams-aml-sme/ Professional Experience:

BSA/AML/Fraud Consultant Remote

Senior AML Investigator / Team Lead / Quality Lead 10/2020 – Current

Worked on critical AML/Fraud Investigation projects with the following companies: PricewaterhouseCopper (PwC), Infinity Consulting Solutions (ICS), Heitmeyer Consultants (HC), AMLRight Source (ARS), TEK Systems inc. o Contracted to work with multiple Tier 1 and Tier 2 banks to settle backlogs of alerts and case management. o Rigorous and extremely fast paced, high priority contract work in AML / Fraud SAR case investigations. o With each consultant company, my roles varied from case investigator to Quality and Team Lead. Capital One Financial New Orleans, LA - Remote

Senior AML Investigator II (Supervisor - Project / Process Manager) 06/2016 -11/2020 Select Accomplishments - Supervisor:

Oversaw comprehensive operations for a team of seven investigators including delegating workload, training, scheduling, talent management, and personnel evaluations.

Servant leader which led team to top level results in quality and production which exceeded department standards.

Reviewed and provided meaningful feedback on SAR Investigations and alert escalations in Bank, Credit Card, Auto Finance, Mortgage, and Investment alerts.

Developed time-management tools and procedures to help investigators realize their production goals and exceed them.

Drove team to implement a more diligent “Risk Based Approach,” thereby, produced high quality and extremely solid investigations that exceeded departmental quality standards.

Realized a reduction of 320 supplemental SAR investigations as team SAR yield in Credit Card Investigations dropped from 77% to 33%.

Select Accomplishments - Project/Process Manager:

SAR Quality Lead: OCC Consent Order, Article XII - Responsible for reviewing, remediating, and monitoring quality on highly complex investigations related to numerous Check Cashing Companies in NYC. Applicable Skills:

• Investigation Workflow Leadership • Cross-Functional Influence • Process Improvement • Process Management • Time Management • Fraud Investigations • OCC Regulatory Exam Remediation • Complex AML Investigations • Team Lead • Talent Management • Quality Control • Quality Assurance • Executive Communication • Financial Crimes Investigations • Internal Audit Remediation • Know Your Customer (KYC) • Enhanced Due Diligence (EDD) • Alert Modeling / Testing A highly attuned Anti-Money Laundering / Fraud / KYC / FinTech Subject Matter Expert (SAR, Reg E, Fintech, MSB, FINRA, FFIEC, OFAC, CIP, etc.). Exhibits optimal performance and leadership in high pressure, fast pace, high energy environments. Confident in making critical decisions for extremely complex issues in short timeframes to ensure success throughout the organization. Career track includes continuing to contribute to high-performing work cultures which allow me to demonstrate my ability to deliver high quality products/materials throughout all levels of the organization, as well as handle diverse issues and concerns regarding organizational effectiveness and team motivation that produce long- term results, respectively.

• Subject Matter Expert BSA / AML / Fraud / FinTech

• Performance and Quality Management • Influencer • Leadership

Quality and Process Management Department Lead: OCC Consent Order, Article XI - Created and implemented cross- departmental certification process for all investigative and analytic teams to amend significant quality reporting deficiencies, specifically related to materiality in KYC and Transaction Summary analysis in the investigation narratives.

Investigation Story Writing Workshop Lead - Ensured comprehensive strategic vision, organizational effectiveness, planning, and distribution/rollout to all investigative teams throughout the Compliance Department. Senior AML Investigator I 06/2014 – 06/2016

Drove comprehensive operations including maintaining productivity, managing absences, distributing work, redistributing work, and cementing turnover to resolve bottlenecks.

Trained and mentored a talented team including leadership coaching for new and existing staff to secure best practices across multiple sites.

Consistently exceeded department standards and goals in terms of quality and production results. AML Investigator II 06/2012 – 06/2014

Delivered high profile / high complexity Suspicious Activity Reports to better prioritize operations and produce meaningful, accurate reports within critical timeframes.

Mentored new investigators to produce the highest quality narratives, with sound decisions and impactful results, exceeding department quality and production goals.

Relationship Banker I 06/2010 – 06/2012

Built and sustained strong relationships with a diverse group of clients including driving sales growth and day to day operations.

Drove strategic vision, organizational effectiveness, and sales goals through acute mastery of company products and services. Additional/Current Experience:

Gayola’s Dream a Little Dream, LLC New Orleans, LA Owner/Operator Property Management Short Term Rentals 09/2017-Current

Consistently achieves Super Host status on short term rentals through Airbnb’s platform, from inception through current.

Responsible for maximizing profits by providing excellent customer service, understanding guests needs and ensuring their needs are met prior to their arrival.

Updates and follows relative trends in pricing to give guests reasonable and fair pricing per season and event in the city of New Orleans which is known as one of the world’s most visited cities, year-round.

Owns and operates two very popular properties in New Orleans which are set up to host groups between 8-12 guests.

Oversees cleaning and maintenance crews, ensuring guests receive the highest quality stay and accommodations.

Manages all aspects of the business including providing investors with monthly earnings statements, budget planning, replacement purchases, updating furniture and accessories as needed, meeting and establishing rapport with all guests, accommodating guests per their specific needs to ensure the best experience throughout their stay. Education

Southeastern Louisiana University Bachelor of Arts in Marketing Professional Development

Business Process Management Certification BPM, 12/2019

Federal Bureau of Investigations: Integrated Analysis Analyst Symposium Certificate FBI IAASC, 06/2018

Certified Anti-Money Laundering Specialist CAMS, 11/2015

Florida Licensed Realtor, 07/2004

Awards/Recognition

Airbnb Super Host, 09/2017-Current

AML Brand Building and Culture Pillar Award, 12/2017

AML Best Idea of Quarter 4 (Mentorship Platform), 12/2015

Annual Team Award: Top Gun AML Quality, 12/2013

S.E. Louisiana Regional Champion: Investment Referrals Challenge, 12/2011 Technical Profile

Microsoft Office Suite Google Suite MS Visio SQL Python Java Oracle Tableau Financial Systems and Platforms POS Systems Actimize MS One Note Tableau

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